Field Service Technician

MPW Industrial Services; New Castle (DE); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off and floating holidays

Volunteer Time Off (VTO)

Employee referral bonus

Wellness benefits

Training and development opportunities

Collaborative team environment

Long-term career opportunities

Job summary

MPW Industrial Services, Inc. is seeking a dependable Field Service Technician to support water purification operations across multiple customer sites.

You will travel to sites, perform maintenance on pumps, membranes, and chemical feed systems, and conduct water quality testing to ensure compliance with standards. You’ll work with PLC controls, document service activities, and communicate site status to managers.

Qualifications

• High school diploma or equivalent; technical training in water treatment preferred.
• Experience with mechanical systems, pumps, filtration equipment, or chemical treatment processes.
• Valid driver's license with ability to travel frequently, including overnight stays.
• Basic computer skills for reporting and data entry.
• Overtime, weekend, and holiday work as project demands.
• Ability to work outdoors in varying weather and potentially noisy environments.

Responsibilities

• Travel to customer sites to maintain and service water purification systems.
• Perform routine and corrective maintenance on pumps, filtration units, membranes, and chemical feed systems.
• Conduct water quality testing to ensure compliance with standards.
• Calibrate and maintain testing instruments for accurate performance.
• Troubleshoot system issues and implement corrective actions to restore operation.
• Handle inventory and install hoses, piping, and related components at project sites.
• Manage chemical inventory and drums, including transfers and safety protocols.
• Document site conditions, maintenance actions, and test results in PC-based reports.
• Work with PLC controls and assist with repairs to instrumentation and control panels.
• Maintain logs and communicate with Regional Field Service Manager about site status.

Skills

Mechanical aptitude

Pump troubleshooting

Filtration systems

Control equipment

Self-directed

Clear communication

Safety and reporting

Education

High school diploma or equivalent

Technical training in water treatment

Tools

PLC controls

Monitoring equipment

Calibration instruments

Job description

Job Description

#INDIW

We’re looking for a dependable Field Service Technician to support water purification operations across multiple customer sites. This role is responsible for maintaining equipment performance, ensuring water quality standards, and delivering responsive on-site technical service in a fast-paced industrial environment.

What You’ll Bring

• Strong mechanical and technical aptitude with the ability to troubleshoot pumps, filtration systems, and control equipment in the field
• Self-directed work style with the ability to manage time, travel, and priorities across multiple active job sites
• Clear communication skills to interact with customers, explain system performance, and document service activity
• Detail-oriented mindset with a focus on safety, compliance, and accurate reporting of test results and system conditions

What You’ll Do

• Travel to customer sites to maintain and service water purification systems
• Perform routine and corrective maintenance on pumps, filtration units, membranes, and chemical feed systems
• Conduct water quality testing using monitoring equipment to ensure compliance with established standards
• Calibrate and maintain testing and monitoring instruments for accurate performance
• Troubleshoot system issues and implement corrective actions to restore proper operation
• Assemble and maintain hoses, piping systems, and related components at project sites
• Handle, transfer, and manage chemical inventory including drums and treatment solutions
• Perform filter backwashing, media replacement, and membrane cleaning or replacement
• Collect, label, and ship water samples to designated laboratories for analysis
• Maintain daily logs tracking system performance, test results, and maintenance activities
• Complete PC-based service reports detailing site conditions, deficiencies, and corrective actions
• Work with PLC controls and assist with repairs to instrumentation and control panels
• Serve as a technical liaison to customers, providing recommendations and ensuring satisfaction
• Maintain inventory of spare parts, reagents, and sampling supplies for ongoing operations
• Support multiple locations as needed and assist at regeneration facilities when required
• Communicate regularly with the Regional Field Service Manager regarding site status and needs
• Track and submit mileage, travel, and expense reports accurately and on time

What You’ll Need

• High school diploma or equivalent; technical training or related experience in water treatment or industrial maintenance preferred
• Experience working with mechanical systems, pumps, filtration equipment, or chemical treatment processes
• Valid driver’s license with the ability to travel frequently, including overnight stays as needed
• Basic computer skills for reporting, data entry, and communication
• Ability to work overtime, weekends, and holidays based on project demands
• Ability to stand, walk, bend, kneel, and perform repetitive physical tasks for 8–12 hour shifts
• Comfortable working outdoors in varying weather conditions and industrial environments with noise, chemicals, and required PPE
• Ability to climb ladders, work at heights, and enter confined spaces when necessary
• Must be able to safely operate tools, equipment, and vehicles across multiple job sites

Benefits And Perks

• Competitive pay and career growth opportunities
• Medical, dental, and vision coverage
• 401(k) with company match
• Time off and floating holidays
• Volunteer Time Off (VTO) to give back to your community
• Employee referral bonus program
• Wellness benefits that support your overall health and well-being
• Opportunities for training and professional development
• Supportive and collaborative team environment
• Stable company with long-term career opportunities

Who Thrives Here

Individuals who value meaningful work and enjoy being part of a supportive, team-oriented environment take initiative, communicate clearly, and continuously look for ways to improve processes and service, while understanding that great results come from collaboration, accountability, and a shared commitment to doing things the right way.

You’ll Fit Right In If You Are

• Motivated by purpose and service
• Reliable and committed to quality work
• A strong communicator and team player
• Curious and open to learning new things
• Solution-oriented and proactive
• Someone who values respect, teamwork, and professionalism

We believe great workplaces are built on trust, collaboration, and a commitment to continuous improvement.