Service Representative I

NES Fircroft; Indiana; On-site; USD 41,000 - 48,000; Full time

Job summary

NES Fircroft is seeking a Service Representative I to support water treatment systems at a large data center facility in South Bend / New Carlisle, IN. This hands-on field service role focuses on water chemistry testing, equipment inspections, troubleshooting, and customer support at client sites.

You'll perform tests, inspect equipment, maintain service logs, and help manage cooling water programs while following OSHA standards.

Qualifications

• High school diploma or equivalent.
• 1+ year of water treatment, industrial, mechanical, or maintenance experience.
• Valid driver's license.
• Ability to lift up to 50 lbs and work in industrial environments.
• OSHA 10 certification.

Responsibilities

• Perform water chemistry testing and document results.
• Inspect and troubleshoot water treatment equipment and systems.
• Maintain product inventory and service logs.
• Support customer accounts and build strong client relationships.
• Assist with cooling tower, boiler, and wastewater treatment programs.
• Follow all site safety requirements and OSHA standards.

Skills

Water treatment

Field service

Industrial maintenance

Mechanical technician

Job description

Service Representative I Location: South Bend / New Carlisle, IN Pay: $30-35/hr + OT + Per Diem (based on days worked) Duration: Contract through April 2027 with potential for permanent hire.

About the Role We are seeking a Service Representative I to support water treatment systems at a large data center facility. This is a hands-on field service position focused on water chemistry testing, equipment inspections, troubleshooting, and customer support. You'll work directly at customer sites helping maintain critical cooling and water systems while ensuring safety and operational reliability.

Key Responsibilities

• Perform water chemistry testing and document results.
• Inspect and troubleshoot water treatment equipment and systems.
• Maintain product inventory and service logs.
• Support customer accounts and build strong client relationships.
• Assist with cooling tower, boiler, and wastewater treatment programs.
• Follow all site safety requirements and OSHA standards.

Minimum Qualifications

• High school diploma or equivalent.
• 1+ year of water treatment, industrial, mechanical, or maintenance experience.
• Valid driver's license.
• Ability to lift up to 50 lbs and work in industrial environments.
• OSHA 10 certification.

Preferred Backgrounds

• Water Treatment Technician
• Field Service Technician
• Industrial Maintenance Technician
• Facilities Technician
• Mechanical Technician
• Chemical Treatment Technician
• Cooling Tower or Boiler Technician

Nice-to-Have Skills

• Water treatment experience.
• Mechanical aptitude.
• Experience with cooling towers, boilers, or wastewater systems.
• Associate degree or trade school certification.
• Microsoft Office proficiency.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining andManufacturingsectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.