Field Service Representative

Ecolab Global Services; Idaho; On-site; USD 52,000 - 68,000; Full time

Job summary

Ecolab Global Services seeks a Field Service Representative I - Embedded Customer Technician in Boise, ID. You will work in the field, performing routine service at customer sites and supporting water treatment and disinfection systems across a variety of industries.

You will log data, complete chemistry tests, and maintain product inventories. This hands-on, customer-facing role offers autonomy and training opportunities while helping customers meet sustainability goals and protect critical

Qualifications

• High school diploma or equivalent.
• 1 year of experience in water treatment or an industrial/mechanical environment.
• Current and valid driver's license with no restrictions.
• No immigration sponsorship available for this position.

Responsibilities

• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
• Provide routine service support to customer and local Nalco team in strategic customer account to execute agreed upon customer system assurance plans.
• Ensure full compliance with safety policies and procedures.

Skills

Mechanical aptitude

Driver's license

Education

Associate's degree or trade school certification

Tools

Microsoft Office Suite

Job description

Ecolab is seeking a (Field Service Representative I - Embedded Customer Technician) where your hands-on skills and customer-first mindset will help shape a more sustainable future. You'll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You'll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

How You'll Make an Impact

• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
• Provide routine service support to customer and local Nalco team in strategic customer account to execute agreed upon customer system assurance plans

Position Details

• This position will be based in Boise, ID
• The territory for this position covers a 25 mile radius
• Targeted account is in the Global High Tech - Microelectronics business unit
• Up to (5)% overnight travel

What's Unique About This Role

• You'll work in a dynamic, hands-on environment with autonomy and support
• You'll help customers meet sustainability goals while protecting their critical assets
• You'll gain access to industry-leading training and development programs

Minimum Qualifications

• High school diploma or equivalent
• 1 year of experience in water treatment or an industrial/mechanical environment
• Position requires a current and valid Driver's License with no restrictions
• No immigration sponsorship available for this position

Physical Requirements of Position

• Lifting up to 50 pounds
• Exposure to hot, cold, noisy, or dirty environments
• Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing

Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.

Preferred Qualifications

• Associate's degree or trade school certification
• Demonstrated mechanical aptitude
• Experience in water treatment or specialty chemical industry
• Familiarity with boilers, cooling towers, and wastewater treatment systems
• Proficiency with Microsoft Office Suite