SERVICE REPRESENTATIVE

McElroy Metal Mill Inc; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

ESOP

Medical plan

Dental plan

Life insurance

Employee Assistance Program

Disability insurance

Educational assistance

401(k) plan

Paid time off

In-house training

Job summary

McElroy Metal Mill Inc is seeking a Service Representative for our Service Center in Houston, TX. The role involves assisting customers in selecting materials, preparing cost estimates, entering work orders, and performing light warehouse duties such as loading/unloading trucks.

The position reports to the Service Center Manager and requires a high school diploma, basic construction knowledge, computer proficiency, and prior office experience.

Qualifications

• High school diploma or equivalent.
• Basic construction knowledge and experience.
• Knowledge and experience working with computers.
• One year of general office experience preferred.

Responsibilities

• Receives and accurately processes orders for contractors, retail customers, and distributors.
• Makes sales to retail customers, contractors, distributors, and industries; collects monies and maintains bank.
• Does take-offs on buildings for all customers that need help with procedures and material lists for mini storages, residential roofs & commercial standing seam roofs.
• Receives and investigates customer complaints, problems or questions and otherwise assists customers by offering insight into what materials are used for a particular project or application.
• Processes credit/debit memos.
• Load customers, and unload incoming trucks.
• Break flashings for customers as needed.

Skills

High school diploma

Construction knowledge

Computers

Office experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SERVICE REPRESENTATIVE

Full Time Clerical Houston, TX, US

4 days ago Requisition ID: 1008

About McElroy Metal

McElroy Metal is a leading manufacturer of metal roofing, metal siding and sub-structural components with 14 manufacturing facilities, 28 Service Centers and 44 Metal Mart locations across the US. We offer a family-friendly atmosphere to our employee owners who embrace a passion for excellence and a commitment to our core values. Join our team, and become an employee owner today.

After three generations of family ownership, McElroy transitioned to an employee-owned company (ESOP) in 2022. Ian McElroy, who continues to serve as the President of McElroy Metal, shared the reason for the change, "The one constant trait during our 60-year history is the influence and support of employees. Throughout the country, McElroy Metal is blessed to have loyal team members, including many that have dedicated decades of service to the company. As a show of appreciation, McElroy Metal team members are now employee owners of McElroy Metal.”

• Employee Stock Ownership Program
• Comprehensive medical plan for all full-time employees and their dependents
• Dental plan for all regular full-time employees
• Life insurance for all regular, full-time employees at no cost to the employee
• Employee Assistance Program for all our employees and their immediate family members
• Short-term and Long-term disability insurance for all regular, full-time employees at no cost to the employee
• Educational Assistance Program
• 401(k) Plan, a company match and a profit-sharing plan
• Vacation, Paid Holidays, and Paid Sick Leave for regular, full-time employees
• Financial performance incentive programs
• In-house and outside employee training and development opportunities

Summary

An opening currently exists for a Service Representative at the Service Center in Houston, Texas. This position assists customers with purchase selection, assists contractors and retail customers in determining needed materials for buildings, prepares job cost estimates and enters work orders in computer. The position also involves some light warehouse duties including: loading and unloading trucks, and bending trim. This position reports to the Service Center Manager.

Hours

Service Center Warehouse Worker Qualifications:

• High school diploma or equivalent.
• Basic construction knowledge and experience.
• Knowledge and experience working with computers.
• One year of general office experience preferred.

Service Center Warehouse Worker Responsibilities:

• Receives and accurately processes orders for contractors, retail customers, and distributors.
• Makes sales to retail customers, contractors, distributors, and industries; collects monies and maintains bank.
• Does take-offs on buildings for all customers that need help with procedures and material lists for mini storages, residential roofs & commercial standing seam roofs.
• Receives and investigates customer complaints, problems or questions and otherwise assists customers by offering insight into what materials are used for a particular project or application.
• Processes credit/debit memos.
• Load customers, and unload incoming trucks.
• Break flashings for customers as needed.

Experience/Skills

• High school diploma or equivalent.
• Basic construction knowledge and experience.
• Knowledge and experience working with computers.One year of general office experience preferred.

Visit our McElroyMetal.com employment page for more information about our company, our locations, and how to join the McElroy Metal team.

McElroy Metal will consider qualified applicants with a criminal history. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if McElroy Metal is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

McElroy Metal is an equal opportunity employer. We provide an inclusive environment that allows each employee to be their best based upon their merit, talent and aspiration. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

McElroy Metal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. Requests for an accommodation should be made with the hiring manager.