Service Center Specialist - Customer & Materials Expert

McElroy Metal Mill Inc; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

ESOP

Medical plan

Dental plan

Life insurance

Employee Assistance Program

Disability insurance

Educational assistance

401(k) plan

Paid time off

In-house training

Job summary

McElroy Metal Mill Inc is seeking a Service Representative for our Service Center in Houston, TX. The role involves assisting customers in selecting materials, preparing cost estimates, entering work orders, and performing light warehouse duties such as loading/unloading trucks.

The position reports to the Service Center Manager and requires a high school diploma, basic construction knowledge, computer proficiency, and prior office experience.

Qualifications

• High school diploma or equivalent.
• Basic construction knowledge and experience.
• Knowledge and experience working with computers.
• One year of general office experience preferred.

Responsibilities

• Receives and accurately processes orders for contractors, retail customers, and distributors.
• Makes sales to retail customers, contractors, distributors, and industries; collects monies and maintains bank.
• Does take-offs on buildings for all customers that need help with procedures and material lists for mini storages, residential roofs & commercial standing seam roofs.
• Receives and investigates customer complaints, problems or questions and otherwise assists customers by offering insight into what materials are used for a particular project or application.
• Processes credit/debit memos.
• Load customers, and unload incoming trucks.
• Break flashings for customers as needed.

Skills

High school diploma

Construction knowledge

Computers

Office experience

Job description

McElroy Metal Mill Inc is seeking a Service Representative for our Service Center in Houston, TX. The role involves assisting customers in selecting materials, preparing cost estimates, entering work orders, and performing light warehouse duties such as loading/unloading trucks.

The position reports to the Service Center Manager and requires a high school diploma, basic construction knowledge, computer proficiency, and prior office experience.