Service & Repairs Manager

Pinch A Penny; North Palm Beach (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Free uniforms

Paid time off

Job summary

Pinch A Penny is seeking an experienced Pool Service & Repairs Manager in North Palm Beach to lead the service department and drive growth. You'll oversee daily pool service operations, manage technicians, and coordinate repairs and installations to ensure top-tier customer care.

The role emphasizes leadership, problem-solving, and delivering high-quality service in a family-owned pool company known for integrity and professionalism.

Qualifications

• Experience in HVAC, pest control, pool service, repairs, pool operations or service industry preferred.
• Strong knowledge of pool equipment troubleshooting is helpful.
• Leadership or supervisory experience preferred.
• Excellent communication and customer service skills.
• Organized, dependable, and able to multitask in a fast-paced environment.
• Experience with automation systems, heaters, pumps, filters, and salt systems preferred.
• Valid driver's license with clean driving record.

Responsibilities

• Oversee daily operations for pool service, repairs, and equipment installations
• Lead, train, and support service technicians and repair teams
• Schedule and coordinate service routes, repair calls, and installation projects efficiently
• Diagnose and oversee repairs for pumps, filters, heaters, automation systems, salt systems, plumbing, and related equipment
• Ensure exceptional customer service and strong communication with homeowners
• Prepare estimates, explain repair recommendations, and follow up with customers
• Monitor technician performance, productivity, and quality standards
• Manage inventory, repair parts, and equipment ordering
• Support pool remodeling and resurfacing project coordination when needed
• Help grow the department through customer retention, referrals, and service opportunities
• Maintain a clean, safe, and professional work environment

Skills

Leadership

Customer service

Communication

Multitasking

Organization

Job description

Benefits

• 401(k)
• Bonus based on performance
• Free uniforms
• Paid time off

At Pinch A Penny #35, we are more than just a pool store - we are a family-owned, full-service pool company committed to exceptional customer service, professional expertise, and building lasting relationships with our customers and team members. We are currently seeking an experienced and motivated Pool Service & Repairs Manager to lead and grow our service department.

This is an excellent opportunity for a skilled pool industry professional who thrives in leadership, enjoys solving problems, and takes pride in delivering high-quality service.

What You'll Do

• Oversee daily operations for pool service, repairs, and equipment installations
• Lead, train, and support service technicians and repair teams
• Schedule and coordinate service routes, repair calls, and installation projects efficiently
• Diagnose and oversee repairs for pumps, filters, heaters, automation systems, salt systems, plumbing, and related equipment
• Ensure exceptional customer service and strong communication with homeowners
• Prepare estimates, explain repair recommendations, and follow up with customers
• Monitor technician performance, productivity, and quality standards
• Manage inventory, repair parts, and equipment ordering
• Support pool remodeling and resurfacing project coordination when needed
• Help grow the department through customer retention, referrals, and service opportunities
• Maintain a clean, safe, and professional work environment

Qualifications

• Previous experience in HVAC, pest control, pool service, repairs, pool operations or service industry preferred
• Strong knowledge of pool equipment troubleshooting and repairs is helpful
• Leadership or supervisory experience preferred
• Excellent communication and customer service skills
• Organized, dependable, and able to multitask in a fast-paced environment
• Experience with automation systems, heaters, pumps, filters, and salt systems preferred
• Valid driver's license with clean driving record

Ideal Candidates May Have Experience As

• Pool Service Manager
• Pool Repair Technician
• Equipment Installation Technician
• Service Supervisor
• HVAC, Pest Control or similar industry
• Pool Supply Retail Manager

Why Join Pinch A Penny #35?

• Competitive pay based on experience
• Opportunity for career growth and advancement
• Family-owned and team-oriented environment
• Stable, full-time leadership opportunity
• Ongoing training and professional development
• Work with a company focused on integrity, professionalism, and exceptional customer care

If you are passionate about the the service industry and ready to lead a growing service department, we would love to hear from you.

Retail Manager, Operations Manager, Assistant Manager, Store Manager, Pool Supply, Pool Service, Customer Service Manager, Retail Supervisor, Team Lead, Sales Manager, Service Coordinator, Palm Beach, Palm Beach Gardens, North Palm Beach, Lake Park, Local Business, Pool Store, Management Jobs, Pinch A Penny

Job Type: Full-time