Service Rep Primary Care Hickory Hills

Trinity Health Mid-Atlantic; United States; On-site; USD 25,000 - 33,000; Full time

Job summary

Loyola Medicine is seeking a Front Desk Service Rep to promote a positive patient experience and ensure efficient clerical operations in a busy physician practice.

The role emphasizes greeting patients, managing calls, processing registrations, and assisting with check-out and referrals. A GED or high school diploma is required, with an Associate’s degree preferred. At least one year of relevant experience is expected.

Qualifications

• Minimum of 1 year of work experience in administration or healthcare preferred.
• Experience in general administration, healthcare, or related field is highly preferred.

Responsibilities

• Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details.
• Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Skills

General administration

Customer service

Education

GED or High School

Associate's degree preferred

Job description

Employment Type: Full time

Shift: Description: If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola! We offer: Medical/Dental/Vision Benefits on your FIRST DAY!!! competitive wages great work atmosphere 403(b) Employee Assistance Program Employee Discounts Tuition Reimbursement

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations.

Job Responsibilities

• Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
• Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Minimum Education

GED or High School level of education, required. Associate's degree, preferred

Minimum Qualifications

• At least one (1) year of work history, required.
• Experience in general administration, business, healthcare, or a related field is highly preferred.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

COMPENSATION

Pay Range: $18.00- $24.44 per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits

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Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services.

Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.