Service Rep Primary Care Burr Ridge

Trinityhealth; Burr Ridge (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision Benefits on your

403(b)

Employee Assistance Program

Employee Discounts

Tuition Reimbursement

Job summary

Trinity Health's Loyola Medicine operation in Burr Ridge, IL is seeking a Front Desk Service Representative to promote a positive patient experience and support clerical operations. You will greet patients, manage office calls, register patients, and verify insurance details at check-in.

The role also covers check-out assistance, scheduling referrals, and guiding patients through the visit process. GED or high school required; associates preferred; minimum one year in admin/healthcare is highly

Qualifications

• GED or high school level education required.
• Associate's degree preferred.
• At least one year of work history required.
• Experience in general administration or healthcare is highly preferred.

Responsibilities

• Greeting Patients: Welcome and assist patients as they enter the physician practice.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments.
• Patient Registration: Check in patients, collect demographic information, input data, and verify insurance.
• Check-Out Assistance: Help patients with checkout, referrals, and scheduling future visits.

Skills

Phone management

Customer service

Greeting patients

Scheduling appointments

Education

GED or High School

Associate's degree preferred

Job description

Employment Type: Full time

Shift: Rotating Shift

WHY BURR RIDGE?

Easy commute to Chicago - Just ~17 miles from the Loop

Conveniently located at I-55 & I-294

Lifestyle perks - Minutes from Burr Ridge Village Center, County Line Square, and great dining options

Free surface lot parking!

HOURS:

• Monday: 7:30 AM - 6:40 PM
• Tuesday: 9:00 AM - 8:00 PM
• Wednesday & Thursday: 8:00 AM - 5:00 PM
• Friday: 8:00 AM - 4:00 PM
• Saturday Rotation - times vary

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

We offer:

• Medical/Dental/Vision Benefits on your FIRST DAY!!!
• competitive wages
• great work atmosphere
• 403(b)
• Employee Assistance Program
• Employee Discounts
• Tuition Reimbursement

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Here are the key responsibilities and qualifications for this position:

Job Responsibilities:

• Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
• Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Minimum Education:

• GED or High School level of education, required.
• Associate's degree, preferred

Minimum Qualifications:

• At least one (1) year of work history, required.
• Experience in general administration, business, healthcare, or a related field is highly preferred.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

COMPENSATION

Pay Range: $18.00- $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits:

Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.