Service Rep - Rehab Maywood

Trinity Health; Maywood (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Benefits from Day One

DailyPay

Tuition Reimbursement

On Site Fitness Center

Referral Rewards

Career Growth Opportunities

Job summary

Loyola Medicine, a member of Trinity Health, is seeking a Front Desk Clerical Service Rep to greet patients, verify demographic and insurance information, and assist with registration at Loyola Center for Health. Responsibilities include handling payments, updating records in the hospital system, and guiding patients on financial options.

The role offers day-to-day on-site duties and benefits from day one. The position requires a high school diploma with preferred associate degree, basic

Qualifications

• High School Diploma required; associate degree preferred.
• Basic keyboarding skills required.
• Experience with Epic Scheduling is preferred.
• Proficiency in Microsoft Outlook and Word.
• Strong attention to detail and accuracy in data entry.

Responsibilities

• Greets patients and family members, collects and verifies demographic, clinical, financial, and insurance information during registration, processes payments, and clears the patient for service delivery.

Skills

Basic Keyboarding

Microsoft Outlook

Microsoft Word

Education

High School Diploma

Associate degree preferred

Tools

Epic Scheduling

Job description

Employment Type:Full timeShift:Description:

Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system includingLoyola University Medical Center,Gottlieb Memorial Hospital, andMacNeal Hospital.

If you are a SERVICE REP who’s interested in working for a regional leader in healthcare, delivering compassionate care and improving the lives of those in our communities, join the Loyola team and become Loyola Strong!

• Location: Loyola Center for Health on Roosevelt Road Hours: 6 am - 7 pm Mon-Thurs 6 am - 4 pm Fri: required to work 2 evenings until 7 pm

What you’ll do:

• Greets patients and family members in a consistent and friendly manner, obtains, and verifies demographic, clinical, financial, and insurance information during the (pre)-registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery. Core responsibilities include: verifies and updates patient identification, demographic information, and insurance coverage; accepts point of service payments; balances cash drawer at the end of every shift; enters patient information accurately into appropriate hospital information system(s); refers patients with questions regarding financial liability to appropriate resource(s); accepts medical authorization or referral forms, if appropriate scans clinical information, Missed Appointment Policy, and other documents into Epic as appropriate; initiates Enrollment process for myLoyola; identifies systemic issues and escalates to Lead Service Representative for resolution.

We offer our Front Desk Clerical Service Reps:

• Benefits from Day One
• DailyPay! Work today, Get paid today
• Competitive Shift Differentials
• Tuition Reimbursement
• On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center)
• Childcare Employee Discount at Gottlieb’s Child Development Center
• Referral Rewards
• Strong Team Culture
• Career Growth Opportunities

What you’ll need for this job:

• High School Diploma; associate degree preferred
• Basic Keyboarding Skills
• Epic Scheduling
• Microsoft Outlook
• Microsoft Word

Compensation:

Pay Range: $18 - $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits:

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.