Service Receptionist & Guest Experience Coordinator

Ingersollbuickgmcofdanbury; Danbury (CT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Life Insurance

401(k)

Paid time off

Job summary

Ingersoll Automotive in Danbury, CT, is seeking a Service Receptionist to be the friendly first point of contact for guests and a key contributor to a busy, service-oriented team. You will help keep the Service Department running smoothly while delivering a welcoming, professional experience.

Responsibilities include greeting guests, answering calls, scheduling service appointments, processing payments, coordinating loaner vehicles, and maintaining accurate records.

Qualifications

• Excellent customer service and communication skills.
• Professional attitude and strong organizational abilities.
• Able to stay calm and helpful in a fast-paced environment.
• Basic computer and data-entry skills.

Responsibilities

• Welcome guests and provide friendly, professional assistance.
• Answer calls and schedule service appointments.
• Process payments for repair orders.
• Coordinate loaner vehicles and guest transportation.
• Maintain accurate guest, vehicle, and repair order information.
• Assist with warranty processing and other admin tasks.

Skills

Customer service

Communication

Organization

Calm under pressure

Data entry

Job description

Ingersoll Automotive in Danbury, CT, is seeking a Service Receptionist to be the friendly first point of contact for guests and a key contributor to a busy, service-oriented team. You will help keep the Service Department running smoothly while delivering a welcoming, professional experience.

Responsibilities include greeting guests, answering calls, scheduling service appointments, processing payments, coordinating loaner vehicles, and maintaining accurate records.