Service Provider Manager

Vixxo; Clay Arsenal (CT); On-site; USD 70,000 - 90,000; Full time

Job summary

Vixxo is seeking a Service Provider Manager located in Clay Arsenal, Connecticut. This role involves managing and growing relationships with service providers, ensuring compliance with contracts, and supporting strategic service delivery. A Bachelor’s degree and 5-8 years of related experience are required.

The ideal candidate will possess strong vendor management and negotiation skills, with a background in facility maintenance being advantageous. The position involves regular travel up to 60% annually.

Qualifications

• 5-8 years of experience in vendor management and contract negotiation.
• Supply chain knowledge with trade sourcing expertise.
• Experience with facility maintenance, HVAC/R, plumbing, and electrical services is a plus.

Responsibilities

• Grow and retain a qualified network of Service Providers.
• Negotiate contracts and manage relationships with service providers.
• Support service centers and ensure compliance with contractual requirements.

Skills

Vendor management

Contract negotiation

Supply chain knowledge

Facility maintenance

Microsoft Office

Education

Bachelor of Science degree in Business, Engineering or related field

Job description

Do you have a passion for people? Are you a go-getter, full of new ideas and eager to be part of a team that’s committed to helping some of the most recognized brands across North America deliver better experiences for their customers?

Vixxo is a technology-enabled, asset management company that works with Fortune 500 clients within the retail, restaurant, convenience and grocery industries. We leverage data to help businesses manage their facilities maintenance programs, make better decisions, gain visibility into facility investments and achieve sustained cost savings.

Job Description

About the Role

The Service Provider Manager is responsible for the growth and retention of a qualified network of Service Providers within a defined geographical region. Negotiate and work with service providers to establish relationships and partnerships creating a mutual benefit for the Company and the independent business owner. The Service Provider Manager has an overarching goal to ensure service providers understand their contractual requirements drive the total cost of ownership out of the Service Provider base while improving product/service quality to clients. Responsible for managing contracts (labor rates) with new and established Service Providers. This professional will support the service centers and the SP acting as a liaison with service providers at the strategic level for service delivery of these trades. Additional responsibilities include reviewing KPI performance with SP’s for continued improvement resulting in additional work.

Qualifications

About You

• Bachelor of Science degree in Business, Engineering or related filed
• 5‑8 years of experience in vendor management and contract negotiation or service related sales
• Supply chain knowledge, specific with trade sourcing expertise
• Facility Maintenance or experience with HVAC/R, plumbing and electrical services experience a plus
• Working knowledge of Microsoft Office (Word and Excel); technical aptitude to work within additional software applications
• Strong financial, analytical and business acumen
• The position requires regular travel at an annual rate up to 60%

Additional Information

All your information will be kept confidential according to EEO guidelines.