Service Professional

Parallel Ag; Fairview (OK); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401k retirement plan with companymatch

Health, Dental, Vision and Life

Vacation and sick time off

Advanced training programs

Day shift, safe work environment

Job summary

Parallel Ag proudly carries AGCO farm equipment and a full line of parts to support farming operations. We are seeking a Service Professional to repair diesel engines and agricultural equipment, in our Fairview, OK location and on-site customer jobs.

You will diagnose problems, explain repairs to customers, and uphold safety, quality, and teamwork every day. The role requires strong mechanical skills, experience with diesel engines or hydraulics, and the ability to work a Monday–Friday schedule

Qualifications

• Prefer High School Diploma/GED, Associates, or higher degree.
• Prefer 2 years of diesel mechanic experience.
• Proven experience with advanced electronics, diesel engines, and/or hydraulics.
• Strong oral and written communications.
• Must furnish own set of tools.

Responsibilities

• Repair and maintain diesel engines and agricultural equipment.
• Diagnose engine problems and repair or overhaul engines or related parts.
• Explain diagnosis and repair to the customer clearly and to their satisfaction.
• Respond promptly to customer needs and manage difficult situations.
• Maintain a clean and safe work area and promote quality.
• Report faulty equipment or hazards to supervision and communicate repair trends.

Skills

Diesel mechanic experience

Strong communication skills

Education

High School Diploma/GED, Associate degree or higher

Job description

Job Title

Service Professional

Job Summary

Parallel Ag proudly carries AGCO farm equipment plus a full line of parts to help all farming operations. With well-known brands such as Fendt, Massey Ferguson, Manitou, Gleaner, and more, you won’t find a more extensive inventory of field-ready equipment.

Customers come to depend on Parallel Ag to get any job done and we are looking to add a highly motivated Service Professional to our team!

Location

Fairview Location - Fairview, OK 73737

Responsibilities

• Repair and maintain diesel engines and agricultural equipment
• Diagnose engine problems and repair or overhaul engines or other related mechanical or structural parts for a variety of equipment types
• Clearly explain to the customer's satisfaction (if called upon) the diagnosis and repair of the machine in question
• Respond promptly to customer needs and may assist or manage difficult customer situations
• Continually seek both technical and product training when available
• Be able to demonstrate accuracy and thoroughness, improve and promote quality, and monitor own work to ensure quality
• Observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly
• Maintain a clean and orderly shop and workshop area, collecting and disposing of trash as necessary. This includes inspection, cleaning and maintenance of all equipment used.
• Assist in keeping all department tools, equipment, lot, and vehicles in good and safe working order
• Report any faulty equipment or hazards to the Shop Foreman or Service Manager. Communicate daily/weekly with supervisor the repair trends, comebacks, and service problems
• Treat management and other employees with respect and contribute to building a positive team spirit
• Follow instructions and promptly respond to management direction
• Work with integrity, always upholding the company's values
• Foster team environment and morale within the service department
• Perform related responsibilities/accountability as required or directed

Qualifications

• Prefer High School Diploma/GED, Associates, or higher degree
• Prefer 2 years of diesel mechanic experience
• Proven experience with advanced electronics, diesel engines, and/or hydraulics
• Strong oral and written communications
• Proven ability to establish and maintain positive working relationships with co-workers, vendors, and customers
• Ability to professionally manage difficult customer situations
• Ability to manage the completion of work orders in a timely manner
• Must be able to work extended hours and weekends as needed
• Must furnish own set of tools

Compensation & Benefits

• Parallel Ag offers a generous compensation package
• 401k retirement plan with company match
• Health, Dental, Vision and Life insurance
• Vacation and sick time off
• Advanced training programs
• Day shift, with a safe work environment

Work Environment

The job will operate in various environments to include but not limited to, the shop, outdoors, on-site with the customer, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This job is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift and/or move items over 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Schedule

Full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. - 5:00 p.m. Early morning, evening, weekend and work on holidays may be required as job duties demand.

Equal Opportunity Employer

Parallel Ag is an Equal Opportunity Employer.