Service Porter - Poway Honda

Sonic Automotive; Poway (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

401k

Paid time off

Job summary

Poway Honda, a Sonic Automotive family dealership, is hiring a Service Greeter/Porter in Poway, CA. The role focuses on moving service customer vehicles, directing customers, and maintaining an orderly service parking area to ensure smooth traffic flow and a positive customer experience.

The position offers hourly pay and opportunities for growth within the Sonic Automotive family, with comprehensive benefits and training as highlighted by the company.

Qualifications

• Experience greeting customers with a friendly, professional attitude.
• Ability to record customer information (name, VIN, mileage, etc.).
• Commitment to safety and following company policies.
• Must be authorized to work in the USA and pass pre-employment checks.

Responsibilities

• Greet customers entering the service area and direct them appropriately.
• Record customer information, appointment status, and vehicle details.
• Manage service traffic flow and parking; assist with loaner vehicles.
• Move vehicles safely and maintain orderly service drive and parking areas.
• Deliver keys and repair orders to Service Advisors promptly.
• Maintain a clean, safe, and professional service zone.

Skills

Customer service

Communication

Safety-conscious

Driving license

Job description

AtPoway Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Salary: $18 / hour

Duties and Responsibilities:

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up.
• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business.
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service.
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles.
• Maintains a professional appearance.
• Performs other duties as assigned.
• Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Additional Information

It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

(The porter positionhas a pay scale consisting of the following. Wages include base hourly compensation of $18.00)

All your information will be kept confidential according to EEOC guidelines

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