Porter - Pensacola Honda

Sonic Automotive; Pensacola (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Sonic Automotive in Pensacola is seeking a Service Greeter/Porter responsible for managing the service parking area and ensuring efficient vehicle flow. This role is key in providing exceptional customer service and a clean service environment. The ideal candidate will need to greet customers expertly, manage service appointments, and maintain a high standard of safety and professionalism. Applicants must be authorized to work in the USA and must pass pre-employment testing.

Qualifications

• Must perform duties in a safe manner following all safety policies.
• Must be able to pass pre-employment testing including background checks and drug tests.
• Must maintain a professional appearance.

Responsibilities

• Greets customers entering the service area and directs them appropriately.
• Records customer information like name, VIN, and mileage.
• Controls service traffic flow and parks vehicles as needed.
• Maintains a clean service drive area free of trash and dirt.
• Retrieves customer vehicles at cashier for pick-up.

Skills

Customer service skills

Vehicle handling

Attention to detail

Safety compliance

Education

Authorized to work in the USA

Job description

Job Type: Other

Experience: Associate

About

At Pensacola Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles
• Maintains a professional appearance
• Performs other duties as assigned
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license