Service Porter: Fast-Paced Vehicle Prep & Customer Care

Sonic Automotive; Santa Clara (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

401(k) with match

Paid time off

Parental leave

Training and development

Team collaboration

Job summary

Stevens Creek BMW, part of the Sonic Automotive family, seeks a Service Porter to support the dealership's Service Department by moving and presenting vehicles and delivering excellent customer service. This role emphasizes safety and efficiency in a fast-paced environment.

Responsibilities include vehicle transport, prep, and collaboration with advisors and technicians. The position offers hourly pay of $21.00, full-time schedule, and a comprehensive benefits package.

Qualifications

• Customer service and safety-focused demeanor.
• Ability to stand, walk, bend, and lift up to 50 pounds.
• Reliable, punctual, and able to work independently or with a team.
• Previous automotive dealership or porter experience preferred but not required.

Responsibilities

• Greet customers and direct vehicles to service areas.
• Transport vehicles safely on the service drive and dealership property.
• Maintain cleanliness of service lanes, parking areas, and waiting areas.
• Assist service advisors and technicians by locating, staging, and delivering vehicles.
• Perform basic vehicle prep tasks including washing and fueling.
• Monitor lot organization and vehicle placement for efficiency.
• Follow safety policies while delivering professional customer service.

Skills

Customer service

Interpersonal communication

Safety awareness

Physical stamina

Job description

Stevens Creek BMW, part of the Sonic Automotive family, seeks a Service Porter to support the dealership's Service Department by moving and presenting vehicles and delivering excellent customer service. This role emphasizes safety and efficiency in a fast-paced environment.

Responsibilities include vehicle transport, prep, and collaboration with advisors and technicians. The position offers hourly pay of $21.00, full-time schedule, and a comprehensive benefits package.