Service Porter: Customer-Focused Vehicle Concierge

Ocean Honda of Hanover; Hanover (MA); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

Job summary

Victory Automotive Group is seeking an Automotive Service Porter at our Hanover location. You will greet customers arriving at the service department, help move vehicles, and ensure a clean, damage-free environment while supporting Service Advisors.

The role requires a valid driver's license, a professional appearance, and the ability to work in a non-climate-controlled environment. Training and ongoing duties may be assigned as needed.

Qualifications

• Valid and unrestricted driver's license and clean driving record.
• Professional and dependable.
• Safety and customer service oriented.
• Basic computer and internet skills.
• Outstanding communication skills.
• Professional appearance and work ethic.
• Ability to read and comprehend instructions.
• Able to bend, kneel, squat, stand, and lift heavy objects as needed.

Responsibilities

• Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location.
• Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service.
• Delivers keys and repair order to the appropriate Service Advisor after parking vehicle.
• Retrieves vehicles for customers when picking up, waiting at the vehicle, and thanking customers for their business.
• Follows all safety and security procedures.
• Attends all staff meetings, training, and educational classes as required.
• Performs other duties as assigned

Skills

Driver's license

Customer service

Safety oriented

Communication skills

Reading instructions

Physical stamina

Professional appearance

Ability to lift

Tools

Basic computer skills

Job description

Victory Automotive Group is seeking an Automotive Service Porter at our Hanover location. You will greet customers arriving at the service department, help move vehicles, and ensure a clean, damage-free environment while supporting Service Advisors.

The role requires a valid driver's license, a professional appearance, and the ability to work in a non-climate-controlled environment. Training and ongoing duties may be assigned as needed.