Service Porter - BMW of Denver

Mercedesbenzofdenver; Denver (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a rapidly growing automotive brand that values teamwork and employee development. As a Service Greeter/Porter, you will play a crucial role in enhancing customer experience by ensuring smooth vehicle flow and maintaining a clean service environment. This position offers competitive pay and extensive training, making it an excellent opportunity for those looking to advance in the automotive industry. Be part of a company that prioritizes employee satisfaction and offers exceptional benefits, including medical, dental, and vision coverage. If you're ready to take the next step in your career, this is the place for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Award-winning Training

Employee Discounts on Vehicle Purchases

Qualifications

• Must be able to perform essential duties satisfactorily.
• Ability to pass pre-employment testing.

Responsibilities

• Greet customers with a friendly attitude and direct them appropriately.
• Control service traffic flow and assist with loaner vehicles.
• Maintain a clean and safe service area.

Skills

Customer Service

Vehicle Handling

Safety Awareness

Education

High School Diploma

Job description

BMW of Denver Downtownis one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!

Salary is $20.00 per hour

The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $20.00 per hour.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Duties and Responsibilities:

· Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location

· Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)

· Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up

· Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation

· Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business

· Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service

· Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot

· Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.

· Drives vehicles to and from service lane, service stalls, and parking lot as needed.

· Makes key tags for vehicles

· Maintains a professional appearance

· Performs other duties as assigned

· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Qualifications

· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

· The requirements listed are representative of the knowledge, skill, and/or ability required.

· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· All applicants must be authorized to work in the USA

· All applicants must perform duties and responsibilities in a safe manner

· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Additional Information

It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.