Service Porter - BMW of Denver Downtown

Sonic Automotive; Denver (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading automotive service center where you will play a crucial role in enhancing customer experience. As a Service Porter, you will ensure smooth vehicle movement and maintain a welcoming environment for guests. This position offers an opportunity to grow within a company that values teamwork and provides award-winning training. With competitive pay and exceptional benefits, including medical, dental, and 401k, you will be part of a supportive workplace that prioritizes employee development. If you are passionate about the automotive industry and enjoy working in a fast-paced environment, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Time Off

Employee Discounts on Vehicle Purchases

Award-winning Training Programs

Qualifications

• Must have a valid driver license and pass pre-employment testing.
• Experience in customer service is essential.

Responsibilities

• Greet customers and manage service traffic flow efficiently.
• Maintain cleanliness and safety in the service drive area.
• Assist with loaner vehicles and deliver keys to service advisors.

Skills

Customer Service

Vehicle Operation

Safety Awareness

Education

High School Diploma or Equivalent

Tools

Vehicle Keys

Service Equipment

Job description

Service Porter - BMW of Denver Downtown in Denver, CO at Sonic Automotive

Job Type: Other

Experience: Associate

About

BMW of Denver Downtown is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!

Pay is $19.50 per hour

The Service Porter opportunity has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $19.50 per hour.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience while maintaining an orderly service parking area.

Duties and Responsibilities:

1. Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
2. Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
3. Controls service traffic flow, parking and assists with loaner vehicles as needed. Parks vehicles after they have been written up.
4. Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
5. Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
6. Installs disposable seat covers, steering wheel covers, floor mats and I.D. tags in all vehicles taken in for service.
7. Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
8. Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
9. Drives vehicles to and from service lane, service stalls, and parking lot as needed.
10. Makes key tags for vehicles.
11. Maintains a professional appearance.
12. Performs other duties as assigned.
13. Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
14. All applicants must be authorized to work in the USA.
15. All applicants must perform duties and responsibilities in a safe manner.
16. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

It's time to make the most important move of your career. From our cooperative team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.