Service Porter- Audi Central Houston

Sonic Automotive; Houston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Sonic Automotive seeks a Service Porter to enhance customer experience in their busy service department. This role involves greeting customers, moving vehicles, and ensuring a tidy service area. Ideal candidates will have solid driving skills and customer service experience. Join one of the largest automotive dealer groups in the U.S. and work in a fast-paced environment.

Benefits

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off that Grows with You

Sundays Always Off

Employee Pricing on Purchases & Leases

Free & Discounted Gym Membership Options

Exclusive Travel Deals on Hotels, Rentals & Airfare

Career Growth in a Fortune 500 Company

Qualifications

• Valid driver’s license with a good driving record.
• Ability to drive both manual and automatic vehicles.
• Strong customer service and communication skills.

Responsibilities

• Greet all customers entering the service area.
• Move and park vehicles in dealership premises.
• Keep the lot and driveways clean and organized.

Skills

Customer service

Communication

Job description

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Company Description

Company Description

Audi Central Houston isn’t just any dealership — we’re the largest Audi store in the country, housed in a striking 7-story facility and consistently recognized as one of the best.

As a proud Audi Magna Elite Society award winner, we set the standard for excellence in customer experience, volume, and team performance.

If you're looking to grow your career with a top-performing store backed by a world-class brand, this is the place.

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

Compensation (Hourly)

• $16.00+ / hour
  
  

Summary

Job Description

The Service Porter supports the service department by greeting customers, moving and parking vehicles, and ensuring the dealership’s service area is clean, organized, and efficient. This role helps create a positive customer experience while maintaining smooth service drive operations.

Duties And Responsibilities

• Greet all customers entering the service area with a friendly, professional attitude; answer questions and direct them to the appropriate person or location.
• Determine if customers have service appointments and record customer name, VIN, tag number, mileage, and note any existing vehicle damage (walk-around).
• Move and park vehicles on dealership premises to maintain a smooth traffic flow.
• Drive vehicles to and from the service lane, service stalls, and parking lot as needed.
• Keep the lot, driveways, and sidewalks clean, organized, and presentable.
• Provide excellent customer service and direct guests to the correct personnel.
• Retrieve customer vehicles at cashier for pick-up, deliver vehicle, and thank customers.
• Install disposable seat covers, steering wheel covers, floor mats, and ID tags in all vehicles.
• Assist the service department as needed, such as replenishing fluids or minor vehicle assistance.
• Follow all company safety policies and report any accidents immediately to a manager or supervisor.
  
  

Qualifications

• Valid driver’s license with a good driving record.
• Ability to drive both manual and automatic vehicles (or willingness to learn if required).
• Comfortable working outdoors in various weather conditions.
• Strong customer service and communication skills.
• Reliable, punctual, and able to follow directions.
• Must be authorized to work in the USA
• Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.
  
  

Preferred Qualifications

• Previous experience as a porter, valet, or in a similar automotive or customer service role.
• Familiarity with dealership operations or service drive processes.
  
  

Additional Information

Compensation (Hourly):

• $16.00+ / hour
  
  

Schedule

• FULL TIME
• Sundays Always Off
• Saturday Availability Required
  
  

Perks & Benefits

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off that Grows with You
• Sundays Always Off
• Closed on Thanksgiving & Christmas
• Employee Pricing on Purchases & Leases
• Free & Discounted Gym Membership Options
• Exclusive Travel Deals on Hotels, Rentals & Airfare
• Career Growth in a Fortune 500 Company
  
  

All your information will be kept confidential according to EEOC guidelines

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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