Service Porter- Audi Central Houston

Sonic Automotive; Houston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Sonic Automotive is searching for a Service Porter to support the service department at Audi Central Houston. This role involves greeting customers, managing vehicle flow, and ensuring the service area remains organized. The ideal candidate is reliable, customer-focused, and comfortable working in various outdoor conditions.

Benefits

401(k) with Company Match

Paid Time Off that Grows with You

Employee Pricing on Purchases & Leases

Free & Discounted Gym Membership Options

Exclusive Travel Deals on Hotels, Rentals & Airfare

Career Growth in a Fortune 500 Company

Qualifications

• Must have a valid driver's license with a good driving record.
• Comfortable working outdoors in various weather conditions.

Responsibilities

• Greet customers entering the service area and maintain traffic flow.
• Assist with vehicle parking and keep the service area clean and organized.
• Provide excellent customer service and support the service department.

Skills

Customer Service

Communication

Reliability

Job description

Service Porter- Audi Central Houston in Houston, TX at Sonic Automotive

Location: 2120 Southwest Freeway
Houston, TX 77098

Job Type: Other

Experience: Associate

About

Audi Central Houston isn’t just any dealership — we’re the largest Audi store in the country, housed in a striking 7-story facility and consistently recognized as one of the best.
As a proud Audi Magna Elite Society award winner, we set the standard for excellence in customer experience, volume, and team performance.
If you're looking to grow your career with a top-performing store backed by a world-class brand, this is the place.

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

Compensation (Hourly):

• $16.00+ / hour

Job Description

Summary:

The Service Porter supports the service department by greeting customers, moving and parking vehicles, and ensuring the dealership’s service area is clean, organized, and efficient. This role helps create a positive customer experience while maintaining smooth service drive operations.

Duties and Responsibilities:

• Greet all customers entering the service area with a friendly, professional attitude; answer questions and direct them to the appropriate person or location.
• Determine if customers have service appointments and record customer name, VIN, tag number, mileage, and note any existing vehicle damage (walk-around).
• Move and park vehicles on dealership premises to maintain a smooth traffic flow.
• Drive vehicles to and from the service lane, service stalls, and parking lot as needed.
• Keep the lot, driveways, and sidewalks clean, organized, and presentable.
• Provide excellent customer service and direct guests to the correct personnel.
• Retrieve customer vehicles at cashier for pick-up, deliver vehicle, and thank customers.
• Install disposable seat covers, steering wheel covers, floor mats, and ID tags in all vehicles.
• Assist the service department as needed, such as replenishing fluids or minor vehicle assistance.
• Follow all company safety policies and report any accidents immediately to a manager or supervisor.
• Valid driver’s license with a good driving record.
• Ability to drive both manual and automatic vehicles (or willingness to learn if required).
• Comfortable working outdoors in various weather conditions.
• Strong customer service and communication skills.
• Reliable, punctual, and able to follow directions.
• Must be authorized to work in the USA
• Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Preferred Qualifications:

• Previous experience as a porter, valet, or in a similar automotive or customer service role.
• Familiarity with dealership operations or service drive processes.

Compensation (Hourly):

• $16.00+ / hour

Schedule:

• FULL TIME
• Sundays Always Off
• Saturday Availability Required
• 401(k) with Company Match
• Paid Time Off that Grows with You
• Sundays Always Off
• Closed on Thanksgiving & Christmas
• Employee Pricing on Purchases & Leases
• Free & Discounted Gym Membership Options
• Exclusive Travel Deals on Hotels, Rentals & Airfare
• Career Growth in a Fortune 500 Company

All your information will be kept confidential according to EEOC guidelines