Service Porter Jaguar Land Rover Southwest Houston

Sonic Automotive; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading company in the automotive industry seeks a Service Porter to enhance customer service and maintain dealership appearance. The role includes greeting customers, managing vehicle flow, and ensuring a clean environment. Ideal candidates must possess a valid driver's license and demonstrate attention to detail.

Qualifications

• Valid driver's license with a clean driving record.
• Physically able to drive and move vehicles.
• Ability to pass pre-employment testing.

Responsibilities

• Greets customers with a friendly attitude.
• Drives and parks vehicles within the dealership.
• Maintains cleanliness of the dealership premises.

Skills

Attention to detail

Communication skills

Interpersonal skills

Job description

Job Description

** Summary**

The Service Porter will be responsible in maintaining the dealership’s appearance, assisting with vehicle movement, and delivering exceptional customer service.

** Duties and Responsibilities**

• Greets all customers entering the service area with a friendly and professional attitude, answers their questions, and directs them to the appropriate person or location.
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Move and park vehicles in the dealership premises and to maintain flow of traffic.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Keep the dealership lot, driveways, and sidewalks clean, organized, and presentable.
• Provide excellent customer service when interacting with customers and directing them to the appropriate personnel.
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business.
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service.
• Support service departments with various tasks as required (i.e., Replenish vehicle fluids and minor vehicle assistance tasks)
• Follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.

Qualifications:
Qualifications

• Valid driver’s license with a clean driving record
• Physically able to drive and move vehicles
• Strong attention to detail to maintain the dealership’s professional appearance
• Excellent communication skills and interpersonal skills
• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

** Preferred Qualifications:**

• Previous experience in a similar role or automotive industry is preferred
• Basic knowledge of vehicles is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines