Service Porter

Lithia & Driveway; Troy (MI); On-site; USD 18,000 - 22,000; Full time

Job summary

Suburban Hyundai of Troy, part of Lithia Motors, seeks a Service Porter to welcome customers and support the service team in Troy, MI. You will move vehicles, keep the lot neat, and assist reception and shuttle operations while delivering friendly, professional service.

Ideal candidates show attention to detail, a sense of urgency, strong communication, and basic computer skills, plus a valid Michigan driver’s license. Competitive benefits and a drug-free workplace are offered.

Qualifications

• Strong attention to detail and reliability in a fast-paced service environment.
• Good communication skills and courteous customer interactions.
• Basic computer skills for clerical tasks and check-ins.
• Valid driver's license and a driving record that meets company standards.

Responsibilities

• Greet and welcome service customers in a genuinely friendly and courteous manner.
• Assist all customers promptly and professionally.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
• Maintain the parking lot in a neat and organized manner; keep a clean work area.
• Assist the Service Receptionist with incoming calls and shuttle operations as needed.
• Perform clerical tasks as assigned; report any safety or integrity concerns to management.

Skills

Attention to detail

Sense of urgency

Excellent communication

Basic computer skills

Valid driver's license

Education

High School diploma or equivalent

Job description

Dealership:L0425 Suburban Hyundai of TroyService Porter - Suburban Hyundai of TroyWhat You'll DoGreet and welcome service customers in a genuinely friendly and courteous manner. Assist all customers promptly and professionally.Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.Identify the service advisor with whom the customer has an appointment and notify that advisor.Drive vehicles from the service lane to their proper places in the service parking lot.Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.Maintain the parking lot in a neat and organized manner. Maintain a clean and organized work area.Assist the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner.Assist Shuttle driver when needed.Perform various clerical tasks as assigned by service management.Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.Maintain a valid local area driver’s license and immediately inform management of any changes in its status.Other duties as assigned.What You'll BringStrong attention to detailSense of urgencyExcellent communicationBasic computer skillsAttention to detailAcceptable driving record and a valid driver's license in your state of residenceWe offer best in class industry benefitsCompetitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.