Automotive Service Porter — Quick, Customer-Focused & Shuttle

Lithia Motors; Troy (MI); On-site; USD 18,000 - 22,000; Full time

Job summary

Suburban Hyundai of Troy, part of Lithia Motors, seeks a Service Porter to welcome customers and support the service team in Troy, MI. You will move vehicles, keep the lot neat, and assist reception and shuttle operations while delivering friendly, professional service.

Ideal candidates show attention to detail, a sense of urgency, strong communication, and basic computer skills, plus a valid Michigan driver’s license. Competitive benefits and a drug-free workplace are offered.

Qualifications

• Strong attention to detail and reliability in a fast-paced service environment.
• Good communication skills and courteous customer interactions.
• Basic computer skills for clerical tasks and check-ins.
• Valid driver's license and a driving record that meets company standards.

Responsibilities

• Greet and welcome service customers in a genuinely friendly and courteous manner.
• Assist all customers promptly and professionally.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
• Maintain the parking lot in a neat and organized manner; keep a clean work area.
• Assist the Service Receptionist with incoming calls and shuttle operations as needed.
• Perform clerical tasks as assigned; report any safety or integrity concerns to management.

Skills

Attention to detail

Sense of urgency

Excellent communication

Basic computer skills

Valid driver's license

Education

High School diploma or equivalent

Job description

Suburban Hyundai of Troy, part of Lithia Motors, seeks a Service Porter to welcome customers and support the service team in Troy, MI. You will move vehicles, keep the lot neat, and assist reception and shuttle operations while delivering friendly, professional service.

Ideal candidates show attention to detail, a sense of urgency, strong communication, and basic computer skills, plus a valid Michigan driver’s license. Competitive benefits and a drug-free workplace are offered.