Service Porter

Lithia & Driveway; Troy (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Holidays

PTO

Disability Insurance

Life Insurance

401(k)

Employee Stock Purchase Plan

Learning Center

Vehicle Discounts

Wellness Programs

Job summary

Suburban Volvo Cars in Troy, MI is seeking a Service Porter to warmly greet customers and support the service team on the floor. You will assist with vehicle prep, cleaning, and moving cars between lanes, ensuring a professional and efficient service experience.

Candidates should have a High School diploma or equivalent, a valid driver’s license, a clean driving record, and good communication skills. The role offers competitive pay and benefits through Lithia & Driveway.

Qualifications

• High School graduate or equivalent; 18+ years old.
• Drug free workplace and equal employment opportunity policy applies.

Responsibilities

• Greet and welcome service customers in a genuinely friendly and courteous manner.
• Install disposable seat covers, steering wheel cover, and floor mats in arriving vehicles.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles after the bill is paid or as directed by the advisor.
• Maintain the parking lot and a clean, organized work area.
• Assist the Service Receptionist with incoming calls, professionally.
• Assist Shuttle driver when needed.
• Perform various clerical tasks as assigned by service management.
• Report safety concerns to management.
• Maintain a valid local driver’s license and inform management of changes.
• Other duties as assigned.

Skills

Strong attention to detail

Sense of urgency

Excellent communication

Basic computer skills

Attention to detail

Education

High School diploma or equivalent

Job description

Dealership:

L0432 Suburban Volvo Cars

Service Porter at Suburban Volvo of Troy!

What You’ll Do

• Greet and welcome service customers in a genuinely friendly and courteous manner. Assist all customers promptly and professionally.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
• Maintain the parking lot in a neat and organized manner. Maintain a clean and organized work area.
• Assist the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner.
• Assist Shuttle driver when needed.
• Perform various clerical tasks as assigned by service management.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
• Maintain a valid local area driver’s license and immediately inform management of any changes in its status.
• Other duties as assigned.

What You’ll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Basic computer skills
• Attention to detail
• Acceptable driving record and a valid driver’s license in your state of residence

We offer best in class industry benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.