Service Porter: Customer Greeter & Vehicle Shuttle

Lithia Motors; Troy (MI); Presencial; USD 30.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision

Paid Holidays & PTO

Short & Long-Term Disability

Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Descripción de la vacante

Suburban Volvo Cars of Troy is seeking a Service Porter to warmly welcome customers, assist service staff, and help keep the service drive and lot orderly. You will move vehicles, prep for service, and perform clerical tasks while upholding Lithia's commitment to customer care and safety.

The role emphasizes prompt, professional service, attention to detail, and a strong safety mindset, with opportunities to grow within a large automotive retailer network.

Formación

• High school diploma or equivalent.
• Valid driver's license and acceptable driving record.
• Strong attention to detail and good communication.
• Basic computer skills.

Responsabilidades

• Greet and welcome service customers in a genuinely friendly and courteous manner.
• Assist all customers promptly and professionally.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
• Maintain the parking lot in a neat and organized manner.
• Maintain a clean and organized work area.
• Assist the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner.
• Assist Shuttle driver when needed.
• Perform various clerical tasks as assigned by service management.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
• Maintain a valid local area driver’s license and immediately inform management of any changes in its status.
• Other duties as assigned.

Conocimientos

Attention to detail

Strong communication

Basic computer skills

Sense of urgency

Valid driver's license

Educación

High school diploma or equivalent

Descripción del empleo

Suburban Volvo Cars of Troy is seeking a Service Porter to warmly welcome customers, assist service staff, and help keep the service drive and lot orderly. You will move vehicles, prep for service, and perform clerical tasks while upholding Lithia's commitment to customer care and safety.

The role emphasizes prompt, professional service, attention to detail, and a strong safety mindset, with opportunities to grow within a large automotive retailer network.