Service Porter

Swickard Auto Group; Thousand Oaks (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

Swickard Auto Group is seeking a Service Porter to join their team in Thousand Oaks, California. This entry-level role offers the opportunity to support the service department, interact with customers, and grow within a respected automotive group. Ideal candidates will possess a strong work ethic, exceptional communication skills, and a drive for customer service excellence.

Benefits

Career Growth Opportunities

Competitive Salary

Comprehensive Benefits Package

Positive Work Culture

Qualifications

• No prior automotive industry experience required.
• Valid driver's license with clean driving record required.
• Ability to perform manual labor tasks.

Responsibilities

• Safely move vehicles within the service department.
• Provide friendly service to customers and assist with their needs.
• Maintain a clean and organized service area.

Skills

Customer Service

Attention to Detail

Strong Work Ethic

Teamwork

Communication Skills

Education

High school diploma or equivalent

Job description

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Description

No prior automotive industry experience is required to apply!

Description

No prior automotive industry experience is required to apply!

The Service Porter is a vital member of the service department team, ensuring smooth operations and a positive customer experience. You'll be responsible for cleaning, maintaining, and moving vehicles, while also assisting service advisors and technicians.

Responsibilities

Vehicle Movement and Organization:

• Safely move vehicles within the service department (between service bays, parking lots, etc.).
• Organize vehicles on the service lot according to dealership display standards.
• Assist with customer vehicle pick-up and drop-off.
  
  

Customer Service

• Provide a friendly and professional demeanor to customers.
• Assist customers with loading and unloading belongings from their vehicles.
• Answer basic customer questions and direct them to service advisors when needed.
  
  

Service Department Support

• Maintain a clean and organized service area (sweeping, vacuuming, removing trash).
• Assist service advisors and technicians with tasks as directed.
• May shuttle customers to and from dealership (if applicable).
  
  

Additional Responsibilities

• May perform errands for the service department, such as picking up parts.
• Adhere to all safety regulations and procedures.
• Other duties as assigned
  
  

Qualifications

• Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Education: High school diploma or equivalent.
• Experience: No previous experience required!
• Certifications: Valid driver's license with a clean driving record.
• Skills:
• Strong work ethic with a positive and helpful attitude.
• Ability to work independently and as part of a team.
• Excellent attention to detail and a commitment to quality.
• Good physical condition able to perform manual labor tasks (standing, bending, lifting).
• Excellent communication and interpersonal skills.
  
  

Benefits Of Working At Swickard

• Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Positive Culture - Be part of a supportive and collaborative team.
• Growth Opportunities - Opportunities for continued personal and professional growth.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.
  
  

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and services.
• We are a team. Everyone plays a role in our success.
• Culture: Our culture is defined by a few core principles: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
  
  

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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