Service Porter - Long Beach BMW

Sonic Automotive; Long Beach (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Service Porter to join their dynamic team in Long Beach. This role is crucial for ensuring smooth traffic flow within the service area and enhancing customer convenience. As a Service Porter, you will greet customers with a friendly demeanor, assist with vehicle parking, and maintain a clean environment. The company offers competitive pay and a supportive work culture, focusing on professional growth and development. Join a team that values teamwork and recognizes your contributions, making a significant impact in the automotive service industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Award-winning training

Peer-to-peer teamwork

Special car purchasing benefits

Personal Automotive Concierge Service

Qualifications

• Must be able to greet customers with a friendly attitude.
• Ability to drive vehicles safely and report any damages.

Responsibilities

• Greets customers and directs them to the appropriate person.
• Controls service traffic flow and parks vehicles as needed.
• Maintains a clean and safe service drive area.

Skills

Customer Service

Vehicle Handling

Safety Awareness

Communication Skills

Education

High School Diploma

Tools

Vehicle Maintenance Tools

Job description

Service Porter - Long Beach BMW in Long Beach, CA at Sonic Automotive

Location: 1660 East Spring Street
Long Beach, CA 90806

Job Type: Other

Experience: Associate

About

At Long Beach BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award-winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k, and PTO.
• We encourage peer-to-peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience while maintaining an orderly service parking area.

Duties and Responsibilities:

1. Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
2. Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
3. Controls service traffic flow, parking, and assists with loaner vehicles as needed. Parks vehicles after they have been written up.
4. Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
5. Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
6. Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all the vehicles taken in for service.
7. Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
8. Maintains a clean and safe service drive area, free of trash, water, leaves, and dirt.
9. Drives vehicles to and from service lane, service stalls, and parking lot as needed.
10. Makes key tags for vehicles.
11. Maintains a professional appearance.
12. Performs other duties as assigned.
13. Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Salary: $17 / hour

(The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $17.05.)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All applicants must be authorized to work in the USA and perform duties and responsibilities in a safe manner. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

It's time to make the most important move of your career. From our cooperative, team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.