Service Porter

Lithia & Driveway; Oceanside (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Wellness Programs

Lithia Learning Center

Job summary

BMW of Monterey is seeking a Service Porter to support the Service Department by greeting customers, moving and parking vehicles, and preparing cars for delivery and service appointments.

You will assist service advisors and technicians, explain Bluetooth connectivity and BMW ConnectedDrive features, and help customers become comfortable with vehicle technology while maintaining a clean, organized service area.

Qualifications

• Open availability to support dealership operations, including evenings, weekends, and holidays.
• Willingness to learn BMW features and technology and explain them to customers.
• Comfortable moving and parking vehicles safely and efficiently.
• Prior dealership, automotive, or customer service experience desired but training is available.
• Must have a valid driver’s license in your state of residence.

Responsibilities

• Greet and assist Service Department customers.
• Move, park, and retrieve customer vehicles safely.
• Prepare vehicles for delivery and service appointments.
• Assist Service Advisors and technicians with vehicle movement and dealership needs.
• Explain Bluetooth connectivity, smartphone pairing, and BMW ConnectedDrive features to customers.
• Demonstrate basic vehicle technology and help customers become comfortable with BMW features.
• Follow dealership safety procedures while operating customer vehicles.

Skills

Customer service

Vehicle operation

Bluetooth connectivity

Smartphone pairing

Automotive technology

Teamwork

Valid driver's license

Job description

Dealership:

L0183 BMW of Monterey

BMW of Monterey

Hiring: Service Porter

• Pay: $16.90 - $23.00 Hourly
• Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team?

• Learn BMW vehicles and technology
• Develop valuable automotive experience
• Work with a great team
• Opportunity to grow
• Work around great vehicles
• Make a difference for customers

What You’ll Do

• Greet and assist Service Department customers.
• Move, park, and retrieve customer vehicles safely.
• Prepare vehicles for customer delivery and service appointments.
• Assist Service Advisors and technicians with vehicle movement and general dealership needs.
• Help customers understand and set up Bluetooth connectivity, smartphone pairing, and BMW ConnectedDrive features.
• Demonstrate basic vehicle technology and help customers become comfortable with their BMW’s features.
• Perform vehicle inspections and help maintain a clean, organized service area.
• Follow all dealership safety procedures and standards when operating customer vehicles.

What You’ll Bring

• Customer-service-oriented attitude.
• Comfortable operating both automatic and manual-transmission vehicles.
• Comfortable learning and explaining automotive technology.
• Proficient in Bluetooth, smartphones, apps, and vehicle connectivity.
• Interest in learning BMW products, features, and technology.
• Punctual, and willing to work as part of a team.
• We desire previous dealership, automotive, customer service, or vehicle-related experience, but we are willing to train you.
• Acceptable driving record and a valid driver’s license in your state of residence.

Total Rewards

The Hourly Pay Range for this position is $16.90 - $23.00.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.