Service Porter

Castle Rock Ford; Castle Rock (CO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health, Medical and Dental

401K Plan options

PTO and SICK Leave

Growth opportunities

Flexible Work Schedule

Competitive Pay

Job summary

FAH LLC is seeking a dependable Service Porter to join our service department. You will move vehicles in and out of the service drive, keep the area tidy, and ensure each customer vehicle is handled with care and respect.

The role supports the service team by maintaining a clean drive, assisting advisors, and shuttle needs while upholding safety policies. A focus on friendly customer service and reliability is essential for success.

Qualifications

• Previous automotive or customer service experience is a plus.
• Friendly, professional demeanor with a strong customer service mindset.
• Ability to drive manual and automatic transmission vehicles.
• Reliable, punctual, and detail-oriented.
• Ability to work in a fast-paced environment.
• Valid driver's license and clean driving record.
• Ability to lift up to 50 pounds.

Responsibilities

• Greet customers in the service drive and assist with vehicle check-in
• Drive customer vehicles into and out of the service bays as directed by service advisors and technicians
• Maintain the cleanliness and organization of the service drive and service lane
• Place protective covers (seat covers, floor mats, etc.) on customer vehicles to prevent damage
• Wash and vacuum customer vehicles upon service completion as needed
• Shuttle customers to and from the dealership or arrange alternate transportation as needed
• Assist service advisors and technicians with tasks as requested
• Ensure keys are properly tagged and organized throughout the service process
• Maintain service department common areas, parking areas, and loaner fleet in a clean and orderly manner
• Follow all dealership safety policies and procedures

Skills

Customer Service

Vehicle Handling

Safety Awareness

Punctuality

Attention to Detail

Education

High School Diploma or Equivalent

Job description

Service Porter

We are looking for a dependable and customer-friendly Service Porter to join our service department team! In this role, you will support the service team by moving vehicles in and out of the service drive, keeping the service area organized, and ensuring every customer vehicle is treated with care and respect.

About FAH

We are a fast-paced, high-performing automotive dealership focused on delivering an exceptional customer experience while driving strong results. Our team environment is built on accountability, energy, and a commitment to success.

We believe in promoting from within and providing clear internal growth opportunities for employees who are motivated and ready to advance their careers. Our dealership is located in a prime, high-traffic area, offering consistent opportunities and strong earning potential.

We also invest in our team through ongoing training and development, ensuring you have the tools, knowledge, and support needed to succeed and grow in the automotive industry.

Benefits

• Health, Medical and Dental


• 401K Plan options


• PTO and SICK Leave


• Growth opportunities


• Flexible Work Schedule


• Competitive Pay

Responsibilities

• Greet customers in the service drive and assist with vehicle check-in


• Drive customer vehicles into and out of the service bays as directed by service advisors and technicians


• Maintain the cleanliness and organization of the service drive and service lane


• Place protective covers (seat covers, floor mats, etc.) on customer vehicles to prevent damage


• Wash and vacuum customer vehicles upon service completion as needed


• Shuttle customers to and from the dealership or arrange alternate transportation as needed


• Assist service advisors and technicians with tasks as requested


• Ensure keys are properly tagged and organized throughout the service process


• Maintain service department common areas, parking areas, and loaner fleet in a clean and orderly manner


• Follow all dealership safety policies and procedures

Qualifications

• Previous experience in an automotive or customer service role a plus


• Friendly, professional demeanor with a strong customer service mindset


• Ability to drive manual and automatic transmission vehicles


• Reliable, punctual, and detail-oriented


• Ability to work in a fast-paced environment


• High school diploma or equivalent


• Valid driver's license and clean driving record


• Ability to lift up to 50 pounds

Equal Opportunity Employer

FAH LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.