Service Porter

McGavock Auto Group; Lubbock (TX); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Employee discounts

Descripción de la vacante

McGavock Auto Group is seeking a Service Porter to support the service department’s daily operations. You will maintain the appearance of customer vehicles, organize the service drive, and assist service advisors and technicians to ensure a smooth workflow and a positive customer experience.

In this role you will greet customers, move vehicles safely, and help prepare vehicles for delivery after service. A strong work ethic, reliability, and the ability to lift up to 50 pounds are essential.

Formación

• High school diploma or equivalent preferred.
• Valid driver's license with a clean driving record.
• Ability to operate vehicles with automatic and manual transmissions (preferred).
• Strong attention to detail and organizational skills.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and prioritize tasks.
• Reliable, punctual, and team-oriented.
• Ability to stand, walk, and lift up to 50 pounds.

Responsabilidades

• Greet customers upon arrival.
• Move vehicles between service drive, parking areas, and bays.
• Keep service drive and parking areas clean and presentable.
• Wash, vacuum, and prepare vehicles for delivery after service.
• Assist with vehicle inspections and tagging/parking.
• Shuttle vehicles to other locations or vendors as needed.
• Maintain cleanliness of loaner vehicles and inventory.
• Support service advisors and technicians with tasks to improve workflow.
• Monitor parking areas and vehicle inventory.
• Follow safety procedures and regulations.
• Perform other duties as assigned by service management.

Conocimientos

Customer service

Communication

Attention to detail

Team oriented

Valid driver's license

Educación

High school diploma

Descripción del empleo

Position Summary

The Service Porter is responsible for supporting the daily operations of the dealership's service department by maintaining the appearance of customer vehicles, organizing the service drive, and assisting service advisors and technicians. This role helps ensure an exceptional customer experience through prompt, courteous, and efficient service.

Key Responsibilities

• Greet customers in a friendly and professional manner upon arrival.
• Move customer and dealership vehicles safely between the service drive, parking areas, and service bays.
• Keep the service drive, customer waiting area, and parking lot clean, organized, and presentable.
• Wash, vacuum, and prepare customer vehicles for delivery after service.
• Assist with vehicle inspections and ensure vehicles are properly tagged and parked.
• Shuttle vehicles to and from other dealership locations or vendors as needed.
• Maintain cleanliness of loaner vehicles and dealership inventory.
• Support service advisors and technicians with miscellaneous tasks to improve workflow.
• Monitor parking areas and maintain an orderly vehicle inventory.
• Follow all dealership safety procedures and traffic regulations.
• Perform other duties as assigned by service management.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver's license with a clean driving record.
• Ability to operate both automatic and manual transmission vehicles (preferred).
• Strong attention to detail and organizational skills.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Reliable, punctual, and team-oriented.
• Ability to stand, walk, bend, and lift up to 50 pounds throughout the workday.

Working Conditions

• Frequent outdoor work in varying weather conditions.
• Regular walking, standing, and driving of dealership vehicles.
• Flexible schedule, including Saturdays, as required by dealership operations.

Benefits

• Competitive hourly pay
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match (where applicable)
• Employee discounts
• Opportunities for career advancement within the dealership

Equal Opportunity Employer

We are an Equal Opportunity Employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.