Service Plumber Residential & Lite Commercial

Benjamin Franklin Plumbing; Washington; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Uniforms

Tool account

Health insurance

Dental

Vision

Profit sharing

Paid time off

Paid training

Job summary

Benjamin Franklin Plumbing of Trumbull is seeking a skilled plumber to diagnose issues, present options, and deliver exceptional customer service. The role rewards technical expertise with income potential through KPI-driven incentives and a company vehicle. A valid CT Journeyman license or equivalent is required, with drivers license and clean background.

Training and benefits are included. The position offers full-time W-2 employment with health benefits, paid time off, and ongoing support

Qualifications

• Current CT Journeyman (P2) Plumber license or equivalent is required.
• Extensive service plumbing experience can substitute for license.
• Valid driver’s license and clean background are required.
• Customer service, teamwork and craftsmanship are valued.

Responsibilities

• Diagnose plumbing issues accurately.
• Present repair and replacement options professionally.
• Deliver excellent customer experience.
• Generate service and replacement opportunities.
• Educate customers on solutions and memberships.
• Perform plumbing repairs and service work.
• Maintain clean and professional work areas.
• Properly document work performed.
• Collect job photos and customer signatures.
• Identify larger install opportunities for management follow-up.
• Follow company pricing and operational standards.

Skills

Customer service

Teamwork

Craftsmanship

Pricing experience

Education

CT Journeyman (P2) Plumber license

Tools

Service Titan

Job description

Job Description

Come Grow with Us and Be Part of Building Something Great!

At Benjamin Franklin Plumbing of Trumbull, we are a growing plumbing business whose culture is rooted in People First. Every team member is valued, supported, and given the opportunity to thrive.

Our business is structured so Plumbers have the ability to use their technical skills, customer and sales acumen to decide the level of their own income.

Duties & Responsibilities

• Diagnose plumbing issues accurately
• Present repair and replacement options professionally
• Deliver excellent customer experience
• Generate service and replacement opportunities
• Educate customers on solutions and memberships
• Perform plumbing repairs and service work
• Maintain clean and professional work areas
• Properly document work performed
• Collect job photos and customer signatures
• Identify larger install opportunities for management follow-up
• Recommend preventative solutions when appropriate
• Maintain truck organization and inventory
• Follow company pricing and operational standards

What We Offer

• Competitive Base hourly pay + KPI driven incentives
• Full-time W-2 employment
• Company vehicle, gas card, uniforms, and tool account
• Health, dental, vision, profit sharing
• Support team for dispatching, estimates, and scheduling
• Paid time off and paid training

You’ll Be a Fit If

• You hold a current CT Journeyman (P2) Plumber license or equivalent (P6, G2, and etc.) minimum
• Extensive Service Plumbing experience in-lieu of license will be considered
• You have a valid driver’s license and clean background
• You value customer service, teamwork, and craftsmanship.
  • Service Titan and straight-forward flat rate pricing experience a plus

Benjamin Franklin Plumbing of Trumbull is part of Authority Brands Inc. Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; however, we do not sponsor visas at this time.

Authority Brands Inc. is an Equal Opportunity Employer.

Company Description

At Benjamin Franklin Plumbing of Trumbull, we’re creating something unique—a growing plumbing business built on a People First culture. Every team member is respected, supported, and given the chance to thrive. Our structure rewards plumbers for driving growth, offering extensive training and ongoing education to help each person grow personally and professionally. We’re seeking motivated plumbers ready to use their skills and expertise to deliver outstanding service to our residential and light commercial customers.