Service Plumber

Benjamin Franklin Plumbing of Grand Rapids, MI; Grand Rapids (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Paid time off

Health insurance

Opportunity for advancement

Job summary

A local plumbing service in Michigan is seeking an Experienced Service Plumber to join their team. This role involves servicing, repairing, and replacing plumbing systems with an emphasis on customer satisfaction. The ideal candidate will have 5-10 years of plumbing experience, strong communication skills, and a valid driver's license. The company offers competitive pay, paid training programs, and a flexible work environment. If you take pride in your work and enjoy a supportive team atmosphere, we want to hear from you.

Qualifications

• At least 5-10 years of residential or commercial plumbing experience.
• Current driver’s license and clean driving record.
• Pass background and drug checks.

Responsibilities

• Perform minor to complex plumbing service work on residential or light commercial plumbing systems.
• Able to identify the source of the problem through a whole house plumbing evaluation.
• Ensures the job was completed correctly and eliminates unnecessary callbacks after the job is finished.
• Explains services performed to the client upon completion, ensuring client satisfaction.
• Maintains cleanliness inside and outside of vehicles at all times.
• Wears shoe coverings in client’s home and maintains a neat work area.

Skills

Strong communication skills

Customer service skills

Safety-conscious attitude

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Job Summary

Benjamin Franklin Plumbing is hiring an Experienced Service Plumber to expertly service, repair, and replace plumbing systems. If you take pride in great work and satisfying customers, look no further and apply to join the Benjamin Franklin family today. We offer top pay, paid training programs for career growth, flexibility, and team-oriented, family environment.

Job Duties

• Perform minor to complex plumbing service work on residential or light commercial plumbing systems
• Able to identify the source of the problem through a whole house plumbing evaluation
• Ensures the job was completed correctly and eliminates unnecessary callbacks after the job is finished
• Explains services performed to the client upon completion, ensure client satisfaction with all work before leaving job site
• Excellent customer service skills
• Conveys a safety-conscious attitude, both on the job and while driving
• Maintains cleanliness inside and outside of vehicles at all times
• Wears shoe coverings in client’s home and maintains a neat work area while performing a repair or scheduled service
• Day shift, typically 8am - 4pm

Benefits

• Sign on Bonus of $1000
• High Hourly Pay AND Commissions and bonuses
• 401K + Employer Match
• Free and exceptional Medical, Dental, and Vision for Employee
• Emergency savings account + employer match
• Free YMCA membership for individuals and families
• Paid time off
• Paid holidays
• Operate own vehicle
• iPad & uniforms with laundry service
• Advancement opportunities
• Parties and family events

Minimum Requirements

• At least 5-10 years of residential or commercial plumbing experience
• Current driver’s license and clean driving record
• Pass background and drug checks
• Strong communication skills

Join the Benjamin Franklin Plumbing Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

1. Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
2. Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
3. Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude, a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Letter to the applicant - Hello! My wife, Cindy, and I, Bob, are the proud owners of Benjamin Franklin Plumbing here in West Michigan. With five children enrolled in Northview Schools, we’re deeply rooted in this community. At the end of the day, we’re a plumbing company—but one built on exceptional organization, strong support, and a commitment to doing things differently. Our goal is to be the most organized, best-paying, and most supportive plumbing company in the region. If you’ve ever felt underappreciated or undervalued, and you’re searching for a place where teamwork, respect, and genuine care from leadership are standard, we’d love to connect with you. Join our team—we can’t wait to meet you!