Service Order Dispatcher II

Chugach Alaska Corporation; Fallon (NV); On-site; USD 40,000 - 52,000; Full time

Job summary

Chugach Government Solutions in Fallon, NV is seeking a detail‑oriented admin/dispatch clerk to receive and record service requests from customers and the Government, input data into the work order system, and generate orders with accurate equipment, location, and contact details. You must be proficient with Word, Excel, and Outlook, hold a valid Nevada driver’s license, and be able to pass a background check and drug screen.

OSHA 10 is required or obtainable within 90 days.

Qualifications

• Proficient in Word, Excel and Outlook at an intermediate level.
• Prior database usage preferred.
• Maintain valid State issued Driver’s License.
• Possess an OSHA 10 card or obtain within the first 90 days.
• High School diploma or equivalent.
• Must read, write and speak English proficiently.

Responsibilities

• Verifies caller’s name, address, and telephone number.
• Ensures facility number and point of contact is recorded with the telephone number.
• Requests location of the problem (e.g. floor, ceiling, corner of building).
• Requests information regarding problems to create a detailed work scope for craftspeople.
• Inputs/records information into the computer system and distributes accordingly.
• Handles all incoming calls and dispatches urgent work requests via radio or telephone.
• Notifies Fire Department, Safety and/or Quality Control when necessary.
• Make appointments for service crews when needed.

Skills

MS Word

Excel

Outlook

Database usage

English proficiency

Education

High School diploma or equivalent

Job description

Chugach Government Solutions in Fallon, NV is seeking a detail‑oriented admin/dispatch clerk to receive and record service requests from customers and the Government, input data into the work order system, and generate orders with accurate equipment, location, and contact details. You must be proficient with Word, Excel, and Outlook, hold a valid Nevada driver’s license, and be able to pass a background check and drug screen.

OSHA 10 is required or obtainable within 90 days.