Service Operations Supervisor — Night & Weekend

Hy-Vee; Spirit Lake, Northern (IA, KY); Hybrid; USD 35,000 - 52,000; Part time

Job summary

Hy-Vee Spirit Lake is seeking a Second Service Manager to oversee grocery department operations, ensure friendly customer service, and guide staff toward efficient store performance. You will reinforce pricing, product display standards, and safety while maintaining a welcoming environment in a fast-paced setting.

The role requires high school completion or equivalent and experience in customer service or related work.

Qualifications

• Proven ability to provide prompt, friendly customer service.
• Strong supervisory and training capabilities.
• Ability to train staff on store policies and procedures.
• Excellent interpersonal skills for customer and employee relations.

Responsibilities

• Maintain positive store atmosphere through teamwork and flexible leadership.
• Greet customers and provide prompt, courteous service.
• Monitor sales floor operations and store technology to support customers.
• Train employees and ensure policy compliance across departments.
• Assist with scheduling, merchandising, and backroom coordination.

Skills

Customer service

Leadership

Teamwork

Communication

Education

High school or equivalent

Job description

Hy-Vee Spirit Lake is seeking a Second Service Manager to oversee grocery department operations, ensure friendly customer service, and guide staff toward efficient store performance. You will reinforce pricing, product display standards, and safety while maintaining a welcoming environment in a fast-paced setting.

The role requires high school completion or equivalent and experience in customer service or related work.