Service Operations Supervisor - Field & Shop

Dobbs Equipment; Florida; On-site; USD 42,000 - 66,000; Full time

Job summary

Dobbs Equipment in Melbourne, FL is seeking a service-support professional to assist our Service Department with customer service needs, manage work orders, and support pre-delivery, repair, and reconditioning of equipment.

You will help schedule shop and field work, process warranty claims, and ensure timely order closures while upholding safety policies. Strong communication, organizational and computer skills are essential.

Qualifications

• High school diploma or equivalent with relevant field experience.

Responsibilities

• Assist Service Department with customer service needs.
• Open and close work orders to meet schedules.
• Support pre-delivery, repair and reconditioning of equipment.
• Coordinate shop and field service scheduling and truck requirements.
• Process warranty claims and ensure timely order closures.
• Adhere to safety policies and company procedures.

Skills

Communication skills

Organizational skills

Computer skills

Education

High school diploma

Two-year degree preferred

Job description

Dobbs Equipment in Melbourne, FL is seeking a service-support professional to assist our Service Department with customer service needs, manage work orders, and support pre-delivery, repair, and reconditioning of equipment.

You will help schedule shop and field work, process warranty claims, and ensure timely order closures while upholding safety policies. Strong communication, organizational and computer skills are essential.