Service Operations Manager - Building Automation

Veregy, LLC; Columbus (OH); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Paid Holidays, Sick Leave, and PTO

401k with matching employer

Medical, Dental and Vision plans

Life Insurance and AD&D

Job summary

Veregy, located in Columbus, OH, is seeking a Manager for Service Operations – Technology to lead the ongoing support and optimization of installed building automation systems, including HVAC, lighting, and access control. You will oversee a regional team of Controls Service Engineers, ensuring timely project deliverables and customer satisfaction.

The role requires strong project management, a background in building automation, and excellent communication with customers and internal teams.

Qualifications

• Bachelor’s degree in Engineering or related field or equivalent experience.
• 8+ years building automation design/implementation; 4+ years in service management.
• Experience with Niagara preferred.

Responsibilities

• Lead and coordinate building automation service projects and key customer meetings.
• Oversee schedule creation, MSAs, and delivery timelines.
• Resolve escalated customer issues and ensure quality service.
• Manage service engineers across multiple regions and budgets.
• Refine turnover process from project close-out to service handoff.

Skills

Building automation

Project management

Niagara experience

Microsoft Office

Microsoft Visio

MS Project

Customer communication

Education

Bachelor’s degree in Engineering or related field

10+ years related experience

4+ years building automation service management

Tools

Visio

MS Project

MS Office

Job description

Veregy, located in Columbus, OH, is seeking a Manager for Service Operations – Technology to lead the ongoing support and optimization of installed building automation systems, including HVAC, lighting, and access control. You will oversee a regional team of Controls Service Engineers, ensuring timely project deliverables and customer satisfaction.

The role requires strong project management, a background in building automation, and excellent communication with customers and internal teams.