Service Operations Manager

Siemens Gamesa; Tyrone (Blair County); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Career growth

Supportive work culture

Health and wellness benefits

Paid time off and holidays

401K with company match

Family building benefits

Parental leave

Job summary

Siemens Gamesa Renewable Energy is seeking a Service Operations Manager to lead wind farm site operations, ensuring safe, reliable maintenance and exceptional customer service. You will manage field teams, coordinate with technicians and subcontractors, and drive continuous improvements to maximize turbine availability and performance.

The role requires 3+ years in wind operations (5+ with alternative education), strong leadership, and the ability to travel up to 25% for project needs.

Qualifications

• Bachelor's degree in engineering or related field with wind industry experience.
• 3+ years wind industry operation leadership; 5+ years if only associate-level.
• Proven ability to lead multidisciplinary technical teams and manage safety programs.

Responsibilities

• Lead site operations teams to ensure safe and efficient maintenance across wind farms.
• Drive health, safety, and environmental standards across all sites and assess risk.
• Manage budgets, contracts, and performance to ensure client satisfaction and timely reporting.

Skills

Driver's License

Wind industry experience

Team leadership

Safety compliance

Education

Bachelor's degree

Associate/Trade School Degree

Job description

Siemens Energy and Siemens Gamesa are becoming Omterra. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community.

Join Siemens Gamesa Renewable Energy as a Service Operations Manager and play a critical leadership role in driving operational excellence across a portfolio of wind energy sites. In this position, you will lead site operations teams, ensure the safe and efficient execution of maintenance activities, and deliver exceptional customer service while supporting Siemens Gamesa's mission of advancing the global energy transition. The Service Operations Manager is accountable for overall site performance, including health and safety compliance, operational execution, financial performance, contract fulfillment, workforce management, and customer satisfaction. This role provides leadership for field personnel, oversees maintenance and operational planning, manages technical and commercial escalations, and drives continuous improvement initiatives designed to maximize turbine availability and operational efficiency. Working closely with customers, technicians, subcontractors, and regional support functions, the Service Operations Manager serves as the primary operational leader for assigned wind farms. Success in this role requires strong leadership, commercial acumen, technical problem-solving skills, and a commitment to fostering a culture of safety, quality, accountability, and continuous improvement. The ideal candidate will possess experience in wind energy operations, team leadership, contract management, customer engagement, risk management, and financial oversight. They will be empowered to lead operational strategies that improve performance, support employee development, and deliver long-term value to both Siemens Gamesa and our customers. This is an onsite role that manages several windfarms in the Altoona PA area. Travel may be required outside of the area for other business needs up to 25%

How You’ll Make an Impact

• 40% Site Operations & Safety Leadership
• Implement and enforce internal and external Health, Safety, and Environmental (HSE) standards across all localized wind sites.
• Manage daily site activities, resource allocation, and technician training compliance to ensure high operational readiness.
• Coordinate technical troubleshooting, act as first-level customer engineering interface, and elevate complex issues to central line functions.
• 30% Commercial & Contract Management
• Drive P&L performance for the assigned service portfolio in alignment with the Limits of Authority and established budgets.
• Ensure compliance and execution of all contract terms signed between the organization and the clients.
• Perform regular risk assessments, update risk & opportunities logs, and support the preparation of equipment budgets.
• 30% Stakeholder & Performance Management
• Manage communication and reporting with wind farm owners, including delivering monthly client reports and preventive maintenance checklists.
• Monitor technical KPIs, analyze repetitive faults, and implement continuous process improvement plans.
• Manage sub-contractor activities, certifications, and performance to ensure alignment with project standards.

What You Bring

• Valid Driver's License
• Bachelor's degree with a minimum of 3 years of wind industry experience, or an Associate/Trade School Degree with 5+ years of wind management experience.
• Proven experience managing and directing multidisciplinary technical teams.
• Physical capability to climb to heights of 250 feet or greater, work in confined spaces, and meet safety weight restrictions of 265 pounds or less.

About the Team

At Siemens Gamesa, our Offshore Construction team is dedicated to driving the transition to renewable energy through innovative and sustainable solutions. We are a diverse group of engineers, project managers, technicians, and specialists who share a common goal: to harness the power of wind to create a cleaner, more sustainable future.

Who is Siemens Gamesa?

Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation.

Rewards

• Career growth and development opportunities; supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits
• Parental leave

EqualEmployment Opportunity Statement

Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Aff ... All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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