Service Operations & Finance Coordinator

AIR Control Concepts; Memphis (TN); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health & Wellness benefits

401(k) with company match

Paid time off & holidays

Employee assistance program (EAP)

Training & development opportunities

Job summary

Etairos HVAC in Memphis, TN is seeking a Service Coordinator / Administrator to support the Service department’s daily operations and align administrative work with financial goals. You will partner with the Area Service Leader to manage billing, invoicing, costs, and month-end close, while coordinating a growing team of Service Technicians and ensuring accurate service records.

The ideal candidate has 5+ years of experience in service or operations, strong Excel and ERP skills, and the ability

Qualifications

• 5+ years of experience in a similar service or operations environment.
• Experience supporting the financial or business side of a service-based operation.
• Strong business and financial acumen with understanding of billing, invoicing, revenue, costs, work orders, and month-end processes.
• Ability to review financial and operational information, recognize discrepancies, and prioritize accordingly.
• Experience helping prepare a department for month-end close is strongly preferred.

Responsibilities

• Partner with the Area Service Leader to manage the administrative, operational, and financial needs of the Service department.
• Coordinate service resources and provide administrative support for a growing team of Service Technicians.
• Assist with technician scheduling, service priorities, customer needs, and daily service activities.
• Monitor service work to ensure completed work orders and documentation are ready for billing.
• Track and review service revenue, costs, billing, invoices, and other financial information.
• Support month-end close by identifying outstanding work orders, billing items, and other priorities.

Skills

Service coordination

Financial acumen

Billing & invoicing

ERP proficiency

Tools

ERP systems

Service management software

Accounting software

Job description

Etairos HVAC in Memphis, TN is seeking a Service Coordinator / Administrator to support the Service department’s daily operations and align administrative work with financial goals. You will partner with the Area Service Leader to manage billing, invoicing, costs, and month-end close, while coordinating a growing team of Service Technicians and ensuring accurate service records.

The ideal candidate has 5+ years of experience in service or operations, strong Excel and ERP skills, and the ability