Service Operations Coordinator (Scheduling & Admin)

Wagner Equipment Co. in; Aurora (CO); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

PTO 96 hours

Medical insurance

Dental insurance

Vision insurance

401K matching

Tuition reimbursement

EAP

ID WatchDog discounts

Job summary

Wagner Equipment Co. is seeking a Service Writer to schedule and coordinate all service work and parts orders for machine repairs, leading related paperwork and potentially supervising clerical staff.

The role emphasizes teamwork within a service-oriented environment and requires strong communication with customers. The position offers a pay rate of $26.08–$38.42 per hour and a benefits package including PTO, 401K matching, and health insurance.

Qualifications

• High School Diploma or GED is required.
• Experience in administrative/clerical tasks is essential.
• Customer service experience is required.

Responsibilities

• Initiates and closes shop work orders.
• Creates service estimates for customers.
• Schedules and maintains records on safety training and inspections.
• Reviews and manages daily hours on work orders.

Skills

Customer service

Sales experience

Supervisory/management

Administrative/clerical

Communication

Organizational skills

Education

High School Diploma or GED

2 years vocational training

5 years' experience as a technician

Tools

Microsoft Word

Outlook

DBS

SIMSI

ET/SIS/SIS Web/STW

Job description

Wagner Equipment Co. is seeking a Service Writer to schedule and coordinate all service work and parts orders for machine repairs, leading related paperwork and potentially supervising clerical staff.

The role emphasizes teamwork within a service-oriented environment and requires strong communication with customers. The position offers a pay rate of $26.08–$38.42 per hour and a benefits package including PTO, 401K matching, and health insurance.