Service Operations Coordinator — Hybrid, Growth & ESOP

ECSI; Eagan, Northern (MN, KY); Hybrid; USD 63,000 - 88,000; Full time

Benefits offered by this job

100% employer-paid health premiums for

Family coverage

401(k) match

Employee ESOP

Job summary

Hunt Electric is seeking a detail-oriented Operations & Scheduling Coordinator for the Service Department. You will organize daily tasks, coordinate technician schedules, and ensure accurate billing and inventory visibility to support seamless work order scheduling.

The role emphasizes building strong client relationships, cultivating new business opportunities, and supporting payroll and maintenance programs within a professional office environment. Hybrid work options are available.

Qualifications

• High School Diploma required.
• 3–5 years of experience in customer and account management.
• Strong track record in Service Management.

Responsibilities

• Organize and prioritize daily tasks and schedules for service and maintenance work orders.
• Respond to incoming phone calls.
• Arrange schedules for Service and Locksmith Technicians to fulfill customer requirements.
• Foster and sustain strong relationships with current clients.
• Cultivate new connections with potential clients.
• Generate service work orders and purchase orders.
• Coordinate all inspection and testing activities.
• Update and maintain customer records accurately.
• Validate billing details for accuracy and provide necessary information to the Billing Specialist.
• Provide Service Quotes from technician provided information.
• Establish and Maintain Planned Maintenance accounts.
• Procure service parts as required.
• Assist with weekly payroll.
• Manage and coordinate On-Call rotation efficiently.
• Confirm inventory availability for work order scheduling purposes.

Skills

Customer management

Service management

Multitasking

Education

High School Diploma

Tools

Service Channel

Fexa

Facilio

Job description

Hunt Electric is seeking a detail-oriented Operations & Scheduling Coordinator for the Service Department. You will organize daily tasks, coordinate technician schedules, and ensure accurate billing and inventory visibility to support seamless work order scheduling.

The role emphasizes building strong client relationships, cultivating new business opportunities, and supporting payroll and maintenance programs within a professional office environment. Hybrid work options are available.