Service Operations Coordinator

Sherwood Park Hyundai; Sherwood (AR); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Employee vehicle purchase

Employee and family assistance

Professional development

Job summary

Sherwood Park Hyundai is seeking a Service Coordinator to support the Service Manager in Sherwood Park, AB. You will act as the primary liaison with clients, ensuring clear communication and smooth daily operations.

The role focuses on resolving client concerns, guiding the service flow, and handling behind-the-scenes paperwork and claims, with opportunities for growth within a fast-paced automotive team.

Qualifications

• OEM/Dealership experience is an asset.
• Completed post-secondary program or related training would be valuable.
• Knowledge of industry standards and practices in automotive service.
• Strong organizational skills for this role.
• Team-oriented environment thrives here.
• Experience with service applications (ADP / CDK) including dispatch is an asset.
• A valid driver's license and clean driving history.
• Excellent communication and organizational skills.

Responsibilities

• Act as the primary liaison between the Service Manager and clients, ensuring clear and transparent communication at every step.
• Take ownership of varied and complicated customer concerns/issues, resolving matters with professionalism and a win-win mindset, to ensure a satisfied customer.
• Assist the Service Manager in the day-to-day flow of the department, keeping the engine running smoothly.
• Process paperwork and claims accurately and efficiently behind the scenes.

Skills

OEM/Dealership experience

Strong organizational skills

Team-focused mindset

Communications excellence

Experience with service applications (

Education

Completed a related post-secondary program

Tools

ADP

CDK

Job description

Sherwood Park Hyundai is seeking a Service Coordinator to support the Service Manager in Sherwood Park, AB. You will act as the primary liaison with clients, ensuring clear communication and smooth daily operations.

The role focuses on resolving client concerns, guiding the service flow, and handling behind-the-scenes paperwork and claims, with opportunities for growth within a fast-paced automotive team.