Service Operations Consultant — Transformation & Experience

McKinsey & Company; Miami (FL); Sur place; USD 172 800 - 211 200; Plein temps

Avantages offerts par ce poste

Medical and dental coverage

Parental leave

Retirement contributions

Comprehensive benefits package

Résumé du poste

McKinsey & Company is seeking an Associate focused on Service Operations in Miami. This role involves joining a client service team to tackle significant operational challenges, merging strategy with technology.

The ideal candidate will possess strong analytical and problem-solving skills, with at least 6 years of experience in relevant fields. Comprehensive benefits and a competitive salary of $192,000 are included in the offer.

Qualifications

• 6+ years of relevant experience with multi-national companies.
• Experience in tech-enabled transformation of operational processes.
• Ability to create focused materials such as PowerPoint and Excel deliverables.

Responsabilités

• Take ownership of a workstream to solve operating model challenges.
• Collaborate with clients to drive lasting transformations.
• Deliver exceptional customer and employee experiences.

Connaissances

Problem-solving

Analytical ability

Collaboration

Customer experience engineering

Formation

Bachelors degree in a relevant field

Advanced degree in business, operations, finance, engineering

Description du poste

McKinsey & Company is seeking an Associate focused on Service Operations in Miami. This role involves joining a client service team to tackle significant operational challenges, merging strategy with technology.

The ideal candidate will possess strong analytical and problem-solving skills, with at least 6 years of experience in relevant fields. Comprehensive benefits and a competitive salary of $192,000 are included in the offer.