Service Operations Strategy & Transformation Associate

McKinsey & Company; Denver (CO); On-site; USD 172,800 - 211,200; Full time

Benefits offered by this job

Comprehensive health coverage

Retirement contribution program

Paid time off

Job summary

McKinsey & Company is seeking an Associate focused on Service Operations in Denver, CO. In this role, you'll manage client engagements to tackle operational challenges and deliver superior customer experiences through strategy and technology.

The position demands a Bachelor’s degree, significant experience, and the ability to solve problems effectively. Attractive compensation of $192,000 per year along with a comprehensive benefits package is offered, including health insurance and paid time off.

Qualifications

• Bachelor’s degree required; an advanced degree preferred.
• 6+ years of relevant experience with a progressive career trajectory.
• Experience in tech-enabled transformation of operational processes.
• Demonstrated success in leading transformational activities.
• Highly capable problem-solver with strong analytical skills.
• Ability to produce deliverables like Excel models and reports.
• Ability to foster an inclusive environment.
• Willingness to travel up to 80%.

Responsibilities

• Join a client service team and take ownership of a workstream.
• Develop future-proofed strategies for exceptional customer experiences.
• Collaborate directly with clients to solve problems.
• Generate insights and plans to drive real change.

Skills

Problem-solving skills

Analytical skills

Ability to collaborate

Education

Bachelor's degree

Advanced degree in business or related field

Tools

PowerPoint

Excel

Job description

McKinsey & Company is seeking an Associate focused on Service Operations in Denver, CO. In this role, you'll manage client engagements to tackle operational challenges and deliver superior customer experiences through strategy and technology.

The position demands a Bachelor’s degree, significant experience, and the ability to solve problems effectively. Attractive compensation of $192,000 per year along with a comprehensive benefits package is offered, including health insurance and paid time off.