Service Operations Assistant - Customer Care & Scheduling

AAMCO Transmissions and Total Car Care; Evansville (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Training opportunities

Advancement opportunities

Job summary

AAMCO Transmissions and Total Car Care is seeking a motivated shop assistant in Evansville, IN. This role supports daily operations by answering phones, organizing paperwork, and ensuring smooth parts flow while maintaining clear communication with customers about vehicle repairs.

You will join a team dedicated to high-quality service, fast-paced problem solving, and consistent customer follow-up. Training opportunities are available within a nationwide automotive leader, with potential for

Qualifications

• 1+ years experience in a similar role.
• Strong organizational skills.
• Strong commitment to customer service and relationship building.
• Ability to communicate effectively and use interpersonal skills at a high level.
• Capable of multi-tasking and performing in a fast-paced environment.
• Honest, goal-oriented and energetic team player.
• Must have a valid driver’s license.

Responsibilities

• Answering phones
• Organizing paperwork in shop
• Ordering parts and inventory
• Maintaining work flow in shop
• Keeping customers updated on the status of their vehicles' repairs
• Coordinating transportation services
• Delivering a high level of customer service
• Following up with customer regarding their experience and soliciting reviews

Skills

Experience: 1+ years

Organizational skills

Customer service

Communication skills

Multi-tasking

Team player

Driver's license

Job description

AAMCO Transmissions and Total Car Care is seeking a motivated shop assistant in Evansville, IN. This role supports daily operations by answering phones, organizing paperwork, and ensuring smooth parts flow while maintaining clear communication with customers about vehicle repairs.

You will join a team dedicated to high-quality service, fast-paced problem solving, and consistent customer follow-up. Training opportunities are available within a nationwide automotive leader, with potential for