Service Officer

University of California

Scranton (Lackawanna County)

On-site

USD 32,000 - 48,000

Full time

14 days+

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Job summary

The University of Scranton is hiring a Service Officer in University Police to help provide a safe and secure environment on campus. The role involves patrolling campus buildings and grounds, responding to incidents, and supporting events and health clinics.

Open Date: 07/23/2026; Close Date: 08/06/2026. Schedule is Monday through Friday, 7:00 a.m. - 3:00 p.m.; Employment is Full-Time/Part-Time, Non-Exempt. The university values dignity, respect, and the Catholic and Jesuit mission.

Qualifications

Good written and verbal communication skills.
Strong problem solving and critical thinking skills.
Ability to uphold human dignity and respect for diverse perspectives.

Responsibilities

Ensure the safety and security of students, faculty, staff members and guests of the University community.
Patrol the interior and exterior of academic and administrative buildings and on campus property to deter crime.
Maintain knowledge of buildings, fire alarm panels, intrusion alarms and locking procedures.
Respond to incidents including accidents, illnesses, requests for assistance, walking safety escorts, medical escorts.
Provide security at special events, athletic events and health clinics.
Maintain a working knowledge of the Emergency Communications Center.
Be able to activate the Emergency Notification System.
Patrol parking lots and the parking garage and inspect vehicles for decals, issue tickets and tow violators when appropriate.
Background investigation including criminal record check, driving record, and drug screen.

Skills

Communication

Problem solving

Empathy and respect

Education

High School diploma or equivalent

Job description

The University is committed to providing an educational, residential, and working environment that is free from harassment and discrimination. Members of the University community, applicants for employment or admissions, guests and visitors have the right to be free from harassment or discrimination based on race, color, creed, religion, ancestry, gender, sex, pregnancy and related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family responsibilities, marital status, veteran or military status, citizenship status, or any other status protected by applicable law.

Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The University does not discriminate on the basis of sex in its educational, extracurricular, athletic, or other programs or in the context of employment.

The University will promptly address reports of discrimination under the University Non-Discrimination and Anti-Harassment Policy ( NDAH Policy) or the Sexual Harassment and Sexual Misconduct Policy ( SHSM Policy). Anyone who has questions about the above referenced policies, or wishes to report a possible violation of one of the policies should contact:

Elizabeth M. Garcia
Title IX Coordinator
Office of Institutional Compliance & Title IX
Institute of Molecular Biology & Medicine, Suite 315
elizabeth.garcia2@scranton.edu
(570) 941-6645
https://www.scranton.edu/compliance-titleix/

The University of Scranton is an Equal Opportunity Employer/Educator.

University Mission

The University of Scranton is a Catholic and Jesuit university animated by the spiritual vision of Saint Ignatius Loyola, a tradition of excellence, and a commitment to the common good. The University is a community dedicated to the formation of students, and to the freedom of inquiry and personal development fundamental to the growth in wisdom and integrity of all who share its life.

Department

Department University Police

Job Purpose

The Service Officer is responsible for helping provide a safe and secure environment.

Ensure the safety and security of students, faculty, staff members and guests of the University community

Patrol the interior and exterior of academic and administrative buildings and on campus property to deter crime

Maintain a knowledge of buildings, fire alarm panels, intrusion alarms and any locking procedures

Respond to incidents to include accidents, illnesses, requests for assistance, walking safety escorts, medical escorts

Provide security at special events, athletic events and health clinics

Maintain a working knowledge of the Emergency Communications Center

Be able to activate the Emergency Notification System

Patrol parking lots and the parking garage and inspect vehicles for parking decals, and issue parking tickets and tow violators when appropriate

Must be of good moral character; any candidate offered employment, must submit to a background investigation, to include: criminal record check for convictions of any disqualifying criminal offense, driving record, and drug screen for any illegal controlled substance

Additional Skills Required

Good written and verbal communication skills

Strong problem solving and critical thinking skills

The ability to uphold human dignity and respect by recognizing each person’s worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy