Service Officer

University of Scranton; Scranton (Lackawanna County); On-site; USD 42,000 - 60,000; Full time

Job summary

The University of Scranton in Scranton, PA is seeking a Service Officer to help provide a safe and secure environment for students, faculty, staff and visitors. The role is full-time and reports to the University Police.

Responsibilities include patrolling campus buildings and property, responding to incidents, and coordinating security at events and health clinics. A high school diploma is required; a background check and drug screen will be conducted for employment.

Qualifications

• High school diploma or equivalent is required.
• Prior security experience preferred.
• Good written and verbal communication skills.

Responsibilities

• Ensure the safety and security of students, faculty, staff, and guests.
• Patrol interior and exterior buildings and campus property to deter crime.
• Maintain knowledge of fire alarm panels, intrusion alarms and locking procedures.
• Respond to incidents including accidents, illnesses, requests for assistance, walking safety escorts, medical escorts.
• Provide security at events, athletic events and health clinics.
• Maintain a working knowledge of the Emergency Communications Center.
• Be able to activate the Emergency Notification System.
• Patrol parking lots and the parking garage and inspect vehicles for parking decals, and issue parking tickets and tow violators when appropriate.
• Must undergo a background investigation, including criminal record check, driving record, and drug screen if offered employment.

Skills

Communication skills

Problem solving

Diversity & inclusion

Mission alignment

Education

High School diploma

Job description

Non-Discrimination Statement

The University is committed to providing an educational, residential, and working environment that is free from harassment and discrimination. Members of the University community, applicants for employment or admissions, guests and visitors have the right to be free from harassment or discrimination based on race, color, creed, religion, ancestry, gender, sex, pregnancy and related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family responsibilities, marital status, veteran or military status, citizenship status, or any other status protected by applicable law.

Position Title

Service Officer

About

Elizabeth M. Garcia
Title IX Coordinator
Office of Institutional Compliance & Title IX
Institute of Molecular Biology & Medicine, Suite 315
[e-mail]
[phone]
https://www.scranton.edu/compliance-titleix/

University Mission

The University of Scranton is a Catholic and Jesuit university animated by the spiritual vision of Saint Ignatius Loyola, a tradition of excellence, and a commitment to the common good. The University is a community dedicated to the formation of students, and to the freedom of inquiry and personal development fundamental to the growth in wisdom and integrity of all who share its life.

Department

University Police

Job Purpose

The Service Officer is responsible for helping provide a safe and secure environment.

Essential Duties

• Ensure the safety and security of students, faculty, staff members and guests of the University community
• Patrol the interior and exterior of academic and administrative buildings and on campus property to deter crime
• Maintain a knowledge of buildings, fire alarm panels, intrusion alarms and any locking procedures
• Respond to incidents to include accidents, illnesses, requests for assistance, walking safety escorts, medical escorts
• Provide security at special events, athletic events and health clinics
• Maintain a working knowledge of the Emergency Communications Center
• Be able to activate the Emergency Notification System
• Patrol parking lots and the parking garage and inspect vehicles for parking decals, and issue parking tickets and tow violators when appropriate
• Must be of good moral character; any candidate offered employment, must submit to a background investigation, to include: criminal record check for convictions of any disqualifying criminal offense, driving record, and drug screen for any illegal controlled substance

Additional Skills Required

• Good written and verbal communication skills
• Strong problem solving and critical thinking skills
• The ability to uphold human dignity and respect by recognizing each person's worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy
• Must be able to respect, support and contribute to the University's Catholic and Jesuit mission

Minimum Education Requirements

High School diploma or equivalent is required

Preferred Qualifications

Prior security experience preferred

University Classification

Public Safety

FLSA Classification

Non-Exempt

Schedule/Work Hours

Monday through Friday, 7:00 a.m. - 3:00 p.m.

Full Time/Part Time

Full-Time

Annual Schedule

10