Service Now Architect

Ethereum Technologies LLC; Pennsylvania; On-site; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a ServiceNow expert, where your skills in configuration, customization, and administration will be pivotal in enhancing platform performance and reliability. This role involves managing a talented team, ensuring system efficiency, and integrating ServiceNow with various applications. You'll be at the forefront of optimizing processes and supporting critical IT operations. If you're passionate about driving innovation in a dynamic environment, this opportunity is perfect for you, allowing you to make a significant impact in the organization.

Qualifications

• Expert knowledge in ServiceNow configuration and administration.
• Strong experience with CMDB/Asset management and data discovery.

Responsibilities

• Manage a team delivering functionality using ServiceNow platform.
• Build integrations from ServiceNow to other applications.

Skills

ServiceNow configuration

ServiceNow customization

ServiceNow administration

Incident Management

Problem Management

Change Management

Performance Analytics

CMDB/Asset Management

Web Service Integration

Team management

Tools

ServiceNow

SCCM

Workday

VersionOne

IAM Tools

ScienceLogic

Job description

Expert knowledge of the configuration, customization, & administration of ServiceNow platform, various modules of ServiceNow (i.e. Incident, Problem, Change, ITOM, Event Management, CMDB/Asset, SLM, Knowledge Management, Report/Performance Analytics, Service Catalogs, Content Management System/Service Portal, Web Service Integration, new custom application development), as well as the domain of platform architecture, performance tuning, & application maintenance.

Strong experience in areas of Discovery and Orchestration supporting CMDB/Asset management initiatives, hands-on experience with various data discovery sources (i.e. SCCM).

Experience with ServiceNow Security Operations, GRC, PPM modules.

Hands-on experience in performing end-to-end version upgrade.

Maintain production system reliability through utilization of change management process.

Build and Deploy UI Policies, UI Actions, Script Includes, Business Rules, Workflow Scripts, Scheduled Jobs, Import Sets and Transform Maps.

Build integrations from ServiceNow to other applications such as Workday, VersionOne, IAM Tools, ScienceLogic.

Identify system deficiencies and recommend solutions.

Manage a team of developers for delivering functionality using ServiceNow platform capabilities.

Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible.

Equal Opportunity Employer
ETHEREUM TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ETHEREUM TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ETHEREUM TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.