Service Network Analyst II - RFI/RFP & Admin Specialist

WCL Group; Plano (TX); On-site; USD 43,000 - 62,000; Full time

Job summary

WCL Group in Plano, TX is seeking a service network administration specialist to monitor registrations and applications through the internal portal and prepare submissions for contract approvals. The role supports RFI/RFP processes and maintains master information with vendors and customers, reporting status to regional teams.

The ideal candidate has 3+ years in operations or project coordination within a corporate setting, strong Excel skills, and the ability to communicate clearly with vendors

Qualifications

• 3+ years of working experience in a corporate setting, with experience in operations, project coordination, or project management, and in Field Service or administration.
• Bachelor's degree in business management, economics, finance, accounting or relevant field required
• Experience with the RFI/RFP procurement process, end to end.
• Strong Microsoft Excel (including pivot tables and formulas), Word, and PowerPoint skills.
• Great communication skills; highly organized when working with vendors and communicating with the service network as well as upper management.
• Organized, with the ability to prioritize and multi-task in a cross-functional, high-demand environment.
• Collaborative; able to work with other departments.
• Highly flexible and quick to learn, with the ability to adapt to using various systems; will need to deliver and communicate information from assessments across various platforms and team members.
• Team player who is willing to learn and grow within the client's care team.
• Preferred qualifications include experience with vendor relationships, customer onboarding, Field Service, or administration.

Responsibilities

• Monitor and manage registrations and applications through the internal application portal; communicate with all applicants on pending applications to complete the client's contract requirements.
• Review and validate all requirements to prepare PUMI submissions.
• Support requests for credit for new and existing requests.
• Update and maintain master information tables; report on application and contract status to regional support teams and leadership.
• Assist with the collection of internal evaluations and finalize RFI/RFP results for contract preparation and signature.

Skills

Excel pivot tables

Excel formulas

PowerPoint

Word

Communication skills

Organization

Vendor coordination

Cross-functional collaboration

Team player

Adaptability

Education

Bachelor's degree

Job description

WCL Group in Plano, TX is seeking a service network administration specialist to monitor registrations and applications through the internal portal and prepare submissions for contract approvals. The role supports RFI/RFP processes and maintains master information with vendors and customers, reporting status to regional teams.

The ideal candidate has 3+ years in operations or project coordination within a corporate setting, strong Excel skills, and the ability to communicate clearly with vendors