Service Manager (Used for BM AD)

White Knight Pest Control, Inc.; Carlsbad (CA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401(k) with company matching

Health benefits

Paid time off

Paid training

Employee discounts

Fuel card

Career advancement

Job summary

White Knight Pest Control, Inc. is seeking a Service Manager to lead day-to-day operations, support technicians, and uphold high service standards for our clients.

This leadership role requires reliability, pest control knowledge, and the ability to guide a professional team to excel in their roles. The position involves office openings, coordinating equipment maintenance, inventory management, technician training, and recruiting support.

Qualifications

• A valid Branch 2 Pest Control License with at least two years of experience.
• A valid Driver’s License for at least the past four years.
• Clean driving record (no more than 2 tickets in the past 3 years and 1 or fewer at-fault accidents in the past 3 years).
• Must be at least 21 years of age.
• Ability to pass pre-employment drug test

Responsibilities

• Oversee the opening of the office and manage technician activities to ensure operational efficiency.
• Report and coordinate the repair of equipment and vehicle maintenance as needed.
• Assist in the distribution and management of product inventory.
• Facilitate weekly training sessions and in-field training for technicians.
• Lead, motivate, and guide technicians to consistently deliver exceptional service and uphold company standards.
• Ensure adherence to company policies and procedures at all times.
• Provide support in recruiting and training new employees.
• Foster a positive work environment and lead by example to promote professionalism and teamwork.

Skills

Branch 2 Pest Control License

Driver's License

Clean driving record

21+ years old

Pre-employment drug test

Job description

• A valid Branch 2 Pest Control License with at least two years of experience.
• A valid Driver’s License for at least the past four years.
• Clean driving record (no more than 2 tickets in the past 3 years and 1 or fewer at-fault accidents in the past 3 years).
• Must be at least 21 years of age.
• Ability to pass pre-employment drug test

Minimum Qualifications

• A valid Branch 2 Pest Control License with at least two years of experience.
• A valid Driver’s License for at least the past four years.
• Clean driving record (no more than 2 tickets in the past 3 years and 1 or fewer at-fault accidents in the past 3 years).
• Must be at least 21 years of age.
• Ability to pass pre-employment drug test

Service Manager Job Description

• A valid Branch 2 Pest Control License with at least two years of experience.
• A valid Driver’s License for at least the past four years.
• Clean driving record (no more than 2 tickets in the past 3 years and 1 or fewer at-fault accidents in the past 3 years).
• Must be at least 21 years of age.
• Ability to pass pre-employment drug test

Position Overview

We are seeking a dedicated and highly motivated Service Manager to join our team. The Service Manager will play a pivotal role in overseeing the day-to-day operations of the office, supporting technicians, and ensuring the highest standards of service delivery to our clients. This leadership role requires an individual who is dependable, knowledgeable, and able to inspire and guide a team of professionals to excel in their roles.

Key Responsibilities

• Oversee the opening of the office and manage technician activities to ensure operational efficiency.
• Report and coordinate the repair of equipment and vehicle maintenance as needed.
• Assist in the distribution and management of product inventory.
• Facilitate weekly training sessions and in-field training for technicians.
• Lead, motivate, and guide technicians to consistently deliver exceptional service and uphold company standards.
• Ensure adherence to company policies and procedures at all times.
• Provide support in recruiting and training new employees.
• Foster a positive work environment and lead by example to promote professionalism and teamwork.

Additional Responsibilities

• Champion initiatives to enhance customer retention, grow the customer base, and increase employee retention.
• Ensure technicians have the resources and support needed to perform their duties efficiently and effectively.
• Assist in the continued professional development of technicians to meet branch objectives and customer expectations.

Key Attributes

• Strong leadership and problem-solving skills.
• Industry knowledge and expertise in pest control.
• Commitment to upholding high standards of professionalism and service.
• Strong communication skills and a positive, solution-oriented attitude.
• Ability to remain organized, punctual, and maintain a clean, professional appearance.

Compensation And Benefits

• Annual Salary: $55,000 - $70,000 (commensurate with experience).
• Quarterly Bonuses ranging from $0-$700, with an annual potential of up to $8,400.
• 401(k) with company matching.
• Comprehensive health benefits including dental, vision, life insurance, and health insurance.
• Paid time off and paid training.
• Employee discounts, fuel card, and opportunities for career advancement.

Job Type:

Full-time

Schedule:

8-hour shifts, Monday to Friday with rotating weekends.

Experience Required

• Minimum of 2 years of experience in pest control.

Certifications

• Branch 2 License (required).
• Valid Driver’s License (required).

Work Location:

In-person

We are looking for a Service Manager who embodies leadership, professionalism, and dedication to service excellence. If you have a passion for the pest control industry and meet the above qualifications, we encourage you to apply!