Assistant Sales Manager

At Ease Pest Solutions LLC; Troutman (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid vacation

Health benefits

Retirement plan

Bonuses after 90 days

Room for advancement

Job summary

At Ease Pest Solutions LLC is a local veteran-owned pest control company seeking an assistant manager to lead a growing team, optimize scheduling, and help drive sales while delivering high-quality customer service.

The base salary starts at $50,000 per year, with bonuses and commissions after your first 90 days. We offer paid vacation, health and retirement benefits, and room for advancement in a supportive, long-term career.

Qualifications

• At least 2 years of management experience in a sales oriented customer service environment.
• Ability to learn procedures and policy and enforce them professionally.
• Must be authorized to work in the US and able to multitask in a fast-paced environment.

Responsibilities

• Schedule services in technicians' calendars efficiently.
• Manage multiple employee schedules daily.
• Implement strategies to increase sales and ensure smooth operations.
• Provide excellent customer service and address billing/service issues.

Skills

Customer service management

Telephone sales

Scheduling

Multi-tasking

Communication

Team leadership

Education

College degree

Tools

Microsoft Office

Job description

We're a local, veteran-owned and operated pest control company. We believe in taking great care of our employees so that our employees take great care of our clients.

This is not an entry-level position, some homework may be required during your training period. You'll have an opportunity to learn a trade and gain a secure, well-paying, beneficial long-term career we'll ensure you'll enjoy!

WHAT YOU’LL EARN

• Direct Deposited Paychecks - The base salary will start at $50,000 per year ($4,166.66 paid monthly) in addition to bonuses and commissions after your first 90 days. An opportunity to advance with an up-and-coming locally owned and operated company with plenty of upcoming room for advancement.
• Paid vacation, over 15 paid days off each year, even your birthday earns you a paid day off!
• A health, dental, and retirement benefits package will be available soon!

REQUIREMENTS

• At least 2 years of combined experience in management of a sales oriented customer service-type environment in some aspect is a must.
• Will be able to learn our procedures and policy and enforce such in an enthusiastic and professional demeanor.
• Must be able to learn the role which you will be managing efficiently and effectively.
• Will be able to learn and sell our services over the phone with an enthusiastic and professional demeanor.
• Schedule services in the most efficient and optimized way in the technician's calendars.
• Manage multiple employee schedules and calendars on a daily basis.
• Implement and promote strategies to increase sales and ensure operations run smoothly.
• Detail-oriented.
• Ability to pass a drug and background check.
• Must be authorized to work in the US.
• A college degree is required, though not necessarily in an applicable field.
• Provide quality customer service and assist in resolving customer and employee concerns such as billing and service issues.
• Address customer cancellation requests in a concerned, professional manner while trying to work through the issue to see if there is a solution that will allow us to retain them as a customer.
• Be able to assist with pay roll and inventory efficiently.
• Be proficient with Microsoft Office.
• Ability to proficiently type, print, and send reports.
• Investigate billing errors and resolve issues.
• Handle incoming and outgoing calls and mail.
• Maintain accurate data entry of client accounts.
• Pitching solutions to potential customers’ pest issues when the call comes in (we’ll train you) and setting up new services for technicians.
• Experience with clerical/administrative work, filing, typing professional emails, etc.
• Effective communication and organization skills.
• Ability to work in a fast-paced environment.
• Possess integrity, be professional, and possess an overall good work ethic.
• Must be able to multitask.

IF YOU ARE THE RIGHT CANDIDATE

We are currently looking to fill the role of an assistant manager. The ideal candidate is a great problem solver; someone who is able to work independently at times can multitask and possesses a positive attention to detail.

Excellent communication and the ability to manage a large team effectively. Must be kind, fair, and a team player.